• Report: #282977
Complaint Review:


  • Submitted: Mon, November 05, 2007
  • Updated: Mon, November 05, 2007

  • Reported By:Hull Other
tvboxset.com Internet U.S.A.

TV BOXSET, Garcia Media Group, SXR CA Internet Fraud Internet

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

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In July i purchased a boxset for my daughter's birthday. The money was taken from my account - i used my debit card to pay as i don't have a credit card. My daughter's birthday came & went & so did the summer holidays!
I tried to contact the company via email to ask when it would arrive. Nothing. I emailed again, this time i was sent a reply. The email said there was a problem with a shipment which had been returned to them and they would be sent out soon.

So we were at least hopeful that there was a genuine reason for not receiving the goods.

Another month went by & another email sent. Then i managed to find a phone number and phoned, i was re-assured that the problem was now solved and we would received the boxset shortly.I again felt a little better as i had spoken to someone.

I have sent countless emails since but have received no replies and still no boxset or refund as i requested.

United Kingdom

This report was posted on Ripoff Report on 11/05/2007 08:27 AM and is a permanent record located here: http://www.ripoffreport.com/reports/tv-boxset/internet/tv-boxset-garcia-media-group-sxr-ca-internet-fraud-internet-282977. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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