Complaint Review: Two Men and a Truck - Durham North Carolina
- Two Men and a Truck 1816 S Briggs Ave Durham, North Carolina United States
- Phone: (919) 261-7509
- Web: https://twomenandatruck.com/movers/...
- Category: Moving Companies
Two Men and a Truck Durham NC Broke my dryer and refused to fix it Durham North Carolina
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The move went well, but upon completion my dryer was not working. After two emails to the gentleman that handles the claims side, I finally got a response asking for the same form to be filled out again, and then the 3-5 window to get the fix will start over.
Tonight I just got an email back from Patrick stating they are denying my claim because the movers did not physically damage my dryer and I signed a waiver. Be aware when hiring them that they apparently make you sign paperwork that let's them damage your items with no liability.
The customer service was indifferent and came across as caring nothing about the situation whatsoever. It is not my fault they broke my dryer, but I have to pay to fix it.
This report was posted on Ripoff Report on 10/29/2018 04:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/two-men-and-a-truck/durham-north-carolina-27703/two-men-and-a-truck-durham-nc-broke-my-dryer-and-refused-to-fix-it-durham-north-carolina-1466017. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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