Complaint Review: TWX MAGAZINE - Minneapolis Minnesota
- TWX MAGAZINE 6125 65th Ave N Minneapolis, Minnesota U.S.A.
- Phone:
- Web:
- Category: BBB Better Business Bureau
TWX MAGAZINE SCAM C U R E to credit card charges! talk to a real person!!! Minneapolis Minnesota
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if you call the 800 number on your credit card statement, it is impossible to talk to a real person. i googled and found this site with this 877 number-
1-877-813-4977
when the recording asks if would like to use touch tone or voice command, press 2 for touch tone, then when she starts speaking PRESS ZERO. she will tell you that you can talk to an operator but it takes a long time, then she'll ask if you want to try her instead so say NO. it'll ask if you want to take a brief survey where 2 different times you can record yourself telling them how much you hate them, then you can talk to an operator.
i called july 8th because there was a charge for 22 dollars and a charge for 33 dollars. 2 different magazines, same date. so the woman said they will be refunded within 72 business hours and that everything else was cancelled. well this morning i checked my account because i still have bills going through and that completely screwed me over AND I HAVE ANOTHER CHARGE FOR ANOTHER 33 DOLLARS! so now my account is out 88 dollars and i am soooo ANGRY. i called back and spoke to a guy this time named scott and i think (hopefully) he cleared everything up. i had these magazines going to my previous address which somehow screwed up that additional charge i was blessed with this morning. so i'll come back and let you know if my account is credited and how long it takes.
so just press zero and you'll get someone. they're happy to reverse everything with no argument- but it's sooo not right that they charge you WITHOUT ANY AUTHORIZATION!!!!
brittany
fresno, California
U.S.A.
This report was posted on Ripoff Report on 07/09/2009 12:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/twx-magazine/minneapolis-minnesota-55429/twx-magazine-scam-c-u-r-e-to-credit-card-charges-talk-to-a-real-person-minneapolis-min-467886. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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