Complaint Review: TxTag - Austin Texas
- TxTag 7901 North IH-35 Austin, Texas United States of America
- Phone: 512-832-7000
- Web: http://www.texastollways.com/
- Category: Government Services
TxTag Failure to disclose exorbitant non-toll administrative fees Austin, Texas
The Austin-area (and I think Texas-wide) toll road billing company, TxTag, charges $1 per month fee for a printed statement. We only have an account for occasional use and this fee was not disclosed when the account was established, it is not disclosed on their web site, and it is very difficult to switch from the printed statement to online statements.I suspect many others are unaware of this fee, which can be a significant fraction of the total bill if you are not a regular toll road user.
If TxTag wishes to do business ethically, in my opinion online accounts should be the default at sign-up.
This report was posted on Ripoff Report on 02/02/2011 08:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/txtag/austin-texas-78753/txtag-failure-to-disclose-exorbitant-non-toll-administrative-fees-austin-texas-690127. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.