• Report: #371715

Complaint Review: U-haul -

  • Submitted: Wed, September 10, 2008
  • Updated: Mon, September 29, 2008

  • Reported By:yonkers New York
U-haul -
Phoenix,, Arizona U.S.A.

U-Haul And Vengroff - William And Associates Acting As A Collection Agency On Behalf Of U-Haul U-Haul International wants me to pay a parking ticket for $33 and $30 administrative fee for alleged parking violation although I never stopped nor parked the rented van. No proof of parking violations is provided Phoenix Arizona

*UPDATE Employee: Please contact me to discuss your concerns.

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On 16 June 2008 I rented a U-Haul van from a rental office in Yonkers, New York. I had a very clear goal target before me of bringing plants from a New Jesrey nursery and did not intend to make any parking or stops on my way. After that I planned to take some garbage from my garage to a refuse dump in Yonkers, refill the van with gas and return it to the U-Haul rental office. I implemented every step of my itinerary:

leaving the rental office and driving to the nursery; parking the van on the parking lot of the property; picking up plants and bringing them home; unloading the plants to my driveway; packing the garbage and taking it to the refuse dump; refilling the van and returning it to the rental office.I never made a stop, let alone park the van on the street.

To my big surprise, two weeks ago I received a notification from U-Haul International on the traffic violation/illegal parking for $33 parking fee and $30 administrative fee which U-Haul 'generously' paid on my behalf. No proof of parking violation has been provided.
On 8 September I received a letter from Vebgroff, Willliams and Associates acting as collection agency on behalf of U-Haul and requesting me to pay the above amount.

yonkers, New York

This report was posted on Ripoff Report on 09/10/2008 02:37 PM and is a permanent record located here: http://www.ripoffreport.com/reports/u-haul-/phoenix-arizona-85036-1501/u-haul-and-vengroff-william-and-associates-acting-as-a-collection-agency-on-behalf-of-u-371715. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Please contact me to discuss your concerns.

AUTHOR: Maria P. - (U.S.A.)

My name is Maria Palmisano and I am with U-Haul International.
I would like the opportunity to address your U-Haul rental concerns.
Please contact me at maria_palmisano@uhaul.com and provide me with your email address or telephone number so I can contact you.
Thank you and I hope to hear from you soon.
M. Palmisano
U-Haul International
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