Report: #338277

Complaint Review: ULTRA RELIEF, LLC

  • Submitted: Sun, June 08, 2008
  • Updated: Mon, December 01, 2008
  • Reported By: NEW SALISBURY Indiana

    Long Beach, California


*UPDATE Employee: We don't scam, we don't rip people off

Show customers why they should trust your business over your competitors...

I tried the sample bottle for $4.95 & it did NOT work!!! I have tried numerous times to cancell this crap & it will NOT let me cancell this worthless crap. I have only recieved the sample bottle, but they have stolen money out of my bank account 9 times after the initial $4.95. I have tried numerous times to call them & I get put on hold indefinately every time. I have tried to contact them through their contact page on the internet & they either reply that they have NEVER heard of me or they do not reply at all sometimes & continue to STEEL my money. I have tried to charge this back on them at my bank, but it costs me $28.00 each time they steel from me.

I have contacted the Attorney General's Office (both state & federal) & filled complaints on this so-called company, but not heard anything about them doing anything about this internet fraud company. This is our government at it's the hell out of the working man & rub sh#t in our faces whike they sit on their a$$es & burn our tax dollars at the golf course or in the local parlor house on their w****s.

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This report was posted on Ripoff Report on 06/08/2008 04:47 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

We don't scam, we don't rip people off

AUTHOR: Customer Support - (U.S.A.)

We appreciate forums and "rip off reports" that allow for customers of all products to vent or state their beliefs concerning a given product. We look at it as a great opportunity for us to share our vision and see it only as a positive. We understand your issue and acknowledge there have been others who have shared your same frustration. We recognize we are not perfect, but we are always seeking perfection.

We would like to take a moment and outline our whole marketing concept and emphasize it is very clearly outlined in our Terms and Conditions and made readily available and we actually require persons to verify it has been read BEFORE one chooses to take our sample. We offer a tremendously healthy product, in a trial size, at a greatly reduced price, in order to allow more people an opportunity to try our healthy product that would otherwise never had had the chance. In doing so, our intent is that when an individual tries our sample, they can make a decision as to whether or not they would like to continue to receive the product on a monthly basis. If they like the product, they do nothing and the product continues to come each month. If they choose they no longer want the product, no problem, all they have to do is go to the web address on the bottle ( and simply cancel the product. This usually takes less than 5 minutes.

We strive to do everything possible to make the product cancellation experience as easy and fast as possible for our customers. In the spirit of good customer relations, we have created a specific avenue for all who wish to give their feedback directly to us by visiting our Customer Support website and clicking on the "We Want to Hear From You" button. We hope this helps to clarify any misconceptions and invite any and all to visit our Customer Support website (, available 24/7/365 a week, for more information.
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