Universal Accounting DON'T BELIEVE WHAT THEY TELL YOU Salt Lake City Utah

If you do business with this company you'll be sorry. They tell you that as you learn someone will be by the phone to answer all your questions. Nothing could be further from the truth. DON'T BELIEVE THEM.

Within the first 2 weeks of taking their tax course I had only 3 questions and my average wait time was 3 days to get someone to call me back, much too long because a person can't continue the course unless they understand everything up until the point of the question. I complained and they seemed not to care as if "too bad that's just the way it is". I asked for a refund and wanted to cancel. They didn't even care that they did not live up to their end of the deal and told me I couldn't get a refund unless I finished the entire course. So I struggled through the entire course and finished as best as I could and then requested a refund and was told flat out "NO".

Well these people were of the worst business people I have dealt with in a long time. They give a good sales pitch but don't believe them, again, DON'T BELIEVE THEM!