Report: #652247

Complaint Review: universal Studios Orlando

  • Submitted: Mon, October 18, 2010
  • Updated: Wed, June 08, 2011
  • Reported By: Ted — panama City Florida United States of America
  • universal Studios Orlando
    1000 Universal Studios Plaza
    Orlando, Florida
    United States of America

universal Studios Orlando ticket /time fraud Orlando, Florida

*REBUTTAL Individual responds: Universal studios Orlando

*Consumer Comment: Clark....

Show customers why they should trust your business over your competitors...

Visited Universal studios orlando. drove 300 miles for day at the park.Arrived 10/16/10  10;49 am.  purchased tickets. first problem ,no Fla resident discount available, told online only. second , you purchase tickets for the day ,not shorted hours For HHHXX. Did not get to visit all rides or display's. Was told to leave park before 5:00 pm that day.To universal ,its still the same price wheater you are there 12 or 2 hours its the same price...........void universal studios..........you don't get what you pay for. Even called main office in Orlando and got a run around , ALL emails sent to resolve this problem were returned as errors............to this means , thanks we got your money now GO away
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This report was posted on Ripoff Report on 10/18/2010 09:52 AM and is a permanent record located here: http://www.ripoffreport.com/reports/universal-studios-orlando/orlando-florida-32819/universal-studios-orlando-ticket-time-fraud-orlando-florida-652247. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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1Consumer
1Employee/Owner

#1 REBUTTAL Individual responds

Universal studios Orlando

AUTHOR: Lawrence - (U.S.A.)

I agree universal studios is a ripoff. Not ever body is looking at the Internet to get tickets. We were there at Disney world and just decided to go to universal studios. You shouldn't have to get on the Internet to get the deals. Besides that these park are charging way to much, If they want to charge these outrages prices they should cut you some slack on the food. Its not like you can run out and get something to eat at a cheeper resturant  your a captured audience and they know that.

never again will I go to Universal studios or Disney world in Orlando.
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#2 Consumer Comment

Clark....

AUTHOR: Robert - (U.S.A.)

Were is the RipOff?

When you arrived you were told that you could only get a Florida Discount on-line.  Yet you still bought them.  They have the hours the park is open posted, so again you could have seen that BEFORE you bought the tickets.   You would have been out some time, but you didn't have to buy the tickets.  Perhaps you could have gone to Disney World.

Anyways, it is obvious that you have Internet access, so why didn't you check all of this before you drove 300 miles?  What if they weren't even open at all that day?  Would you have had a "Clark Grizwold" moment and punch out their mascott?

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