Report: #874501

Complaint Review: Universal Taxi

  • Submitted: Thu, April 26, 2012
  • Updated: Thu, January 17, 2013
  • Reported By: J — Elgin Illinois United States of America
  • Universal Taxi
    1740 W. Armitage Ct.
    United States of America

Show customers why they should trust your business over your competitors...

I am a new driver for these con artists and I hadn't even started my first day good. On my way to start trying to make money my front right passenger side tire went flat in my home town just three blocks from where I live. Mind you I just started today!!! When I called dispatch the man didn't even acknowledge me after I Identified myself as car 110. Then my 90 sec time expired...

next I called the office just to have a mech ask me to attempt to drive the already very flat tire to the nearest gas station and put air in the bald tire. I told him that not only was it too far away but that there was a slit in the side of it the length of a credit card in which he replied to me "oh, well what about the spare?" First of all, l didn't even have a spare or even the tools to mount it even if I did, I mean I literally had a empty well where my tire should've been...

so now they tell me "we'll send one of the drivers that are in the area to bring you one, he'll be there in 20 min". Two hrs later... He comes with another tire alright...his own flat, full size spare. At this point I'm beyond frustrated because I've killed two and half hrs and gotten know where...the stress of having to make this lease isn't helping either and to top it of the guy tells me that the one jack he has is for a Ford, he and I are both in crappy '05 Chevy Impalas...

so I whould have to use one of the 2 lug wrenches he has to take off the tire and the other to crank up the car. The real sh*tty part of the matter is... that was this morning and the right now it is 9:30pm and I haven't even made my lease for the day yet. This guy Gordan tells me if I have to, I should spend the night in the cab and try to hustle for the next week to start off cause it's " tough out there at first". When I walked back to house from where my cab was while still on a flat spare to aquire an air pump, I told my wife about it and she found this site while I was driving today. She mentioned that it popped right up. This makes me worry even more now about what I should do about this.

I am already behind on rent which is why I was even checking Craig's list for jobs to begin with and now I'm stuck f*cking my money off to this a**hole when I scroung to feed my wife and three kids as it is... I can't deal with the stress if my situation as is and now I'm discovering that my story is just one of many who have fallen victim to this horror story that just won't end. I need a blessing because this is freaking me out now. Can anyone help me?
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 04/26/2012 07:43 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals


#1 UPDATE EX-employee responds

Thank you

AUTHOR: Nightmare - ()

Thanks^^ I am not in any way letting this company put us down and treat people like garbage.  If everyone would get together and sue this company and the guy it would be enormous, and yes get the police involved and the State of Illinois, because as you may  know they are breaking some of the State of Illinois law but I will leave that up to the courts when we get there.  Peace of S*** cars, yes totally agree, bad brakes, cars stopping with clients in them and children and what does the company do Nothing... kind of oh figure it out type of answer.  If anyone is interested in joining me in the legal persuit of this comany and you read this post please write a Rebuttal below and I will gladly have you join our lawsuit agains them.   

Respond to this report!

#2 UPDATE EX-employee responds

This company just barked at the wrong tree!

AUTHOR: Nightmare - ()

 Agree with above, very similar situation, but what these people do not understand is that you have to be very careful how you treat you "employees" , because many reports on here have been filed but it takes only one to close this peace of garbage of a company out and show them how its done , on a legal point that is.  These people have no idea what awaits them. Sincerely, a very smart person.  

Respond to this report!

#3 General Comment

Universal Cab is Bad

AUTHOR: Kevke28 - (United States of America)

Seen your post, I have heard really bad things about this company and feel bad for everyone that is struggling trying to make ends meet and this guys preys on people that are in that situation.  I imagine the stress is bad, but please do not let a guy like this get you down.  He is totally full of crap, he cannot suspend a license.  Moreover, someone should call the Department of Labor on him, and the Illinois State police for driving children around in those nasty unsafe cabs.  

It will come together for you, I know it.  Just never, never, never give up.  And, dont let Gordon S*&tmic get you down. 
Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.