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Report: #582869

Complaint Review: US Bank - Internet

  • Submitted:
  • Updated:
  • Reported By: anotheronescamed — bellmore New York USA
  • Author Not Confirmed What's this?
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  • US Bank 100 Wall Street, New York, New York Internet United States of America

US Bank US Bank - Shame on You Internet

*Consumer Comment: No way this happened

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I have had a credit card with US Bank for a number of years with a credit limit of $13,000.00 which I have used occassionally to pay college tuition and other major purchases.  I ahve been a great customer to them, paying back in large portions and keeping my balance at bay.  I have ALWAYS scheduled my payment over the internet and never in all the years encountered a problem with that.  However, last month I transfered $3,000 of the balance to a 0% interest free offer from Discover.  I had a remaining balance of only $700.00 with US Bank which I would have paid in two payments.  I scheduled a payment of $400.00 for March which they claim they never received and witout even contacting me - they slashed my credit limit to $800.00 - just barely over the balance owed.  When I called them and inquired they said that me not making my payment on time is the result of this.  I asked them where is the courtsey they should have extended to consumers who they have made so much money off of.  They said I am a potential risk - at this time, I almost lost it, for there has been no change in my income and financially I have not been affected by the recession ( thank God) but yet I was being scaled by a system and grouped based on statistics and not the type of customer I have been.  The supervisors looked at my account and verified that the information I was telling them was true yet they could not help me.  They only way they would instate some of my credit was if I gave them permission to run my credit report again.  Again, this bank made a selfish move that affected my FICO score ( which I have guarded all of my credit life) why should I allow them to run a report that would drop my score again.  I think that banks like these do not deserve consumers monies and people need to run from them.

This report was posted on Ripoff Report on 03/19/2010 06:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/us-bank/internet/us-bank-us-bank-shame-on-you-internet-582869. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

No way this happened

AUTHOR: I am the law - (USA)

POSTED: Friday, March 19, 2010

Ok, let me see if I get this straight. You're saying that due to some technical glitch, your payment didn't get to USB, yet the USB management staff can still see it and for the few days your payment was in electronic limbo, the bank took the liberty of slashing your credit limit by 94%?


Sure, and I'll sell you the Brooklyn Bridge for $10.


No way this happened. You're leaving details out to make yourself look good. Worst case scenario, even if you were just a few days late, the bank would've just jacked up your interest rate and cut a small portion off of your credit limit. Good lord, even people with recent bankruptcies can get a $1000 credit limit. You had to have done something else for them to take such extreme action. But, none of this should've happened anyway if your payment was indeed verified by the USB supervisor. 


Come clean, what did you do?

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