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Report: #485342

Complaint Review: USA Credit - Chicago Illinois

  • Submitted:
  • Updated:
  • Reported By: Anna — Chicago Illinois USA
  • Author Not Confirmed What's this?
  • Why?
  • USA Credit customerservice@usacreditcommonline.com Chicago, Illinois United States of America
  • Phone: 8006859354
  • Web:
  • Category: Banks

USA Credit Withdrew $149.95 from my bank account without my permission. There has been no contact verbal or written between myself and this company. I am retired. I applied for a payday loan, but not here. Company went into my bank account and withdrew from my account the amount of $149.95. If I wanted a Payday loan it would not have been a withdrawal from my account, it would have been an addition. Chicago, Illinois

* : did you check your account for credit?

* : USA Credit

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I had no ideal that my bank account would be gone into by a company and take funds from me.  I was informed that there are scams when it comes to these payday loans.  I applied on-line Wednesday, August 19, 2009 for a payday loan, and did not know that third parties are a part of receiving a payday loan.  I did not apply to this company.  I never heard of them until I checked my bank account on Tuesday, August 25, 2009.  Instead of me having funds credited (when cash comes in), it was deducted.  This company paid themselves out of my bank account.  I did not have the funds for any withdrawals from my account.  I was only looking for the deposit that I negotiated on with a company that I authorized for a cash depoist.  The bank charged me a $35.00 fee.  Not only did this mess my account up, but it put me further behind in money to the bank for my account.  Instead of clearing up my account, this messed up my account.  Now I have no funds at all.  I was looking to have funds in my account, now there is none. 


 


*EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you! 



<b><font size=+2><font color="#0000FF">EDitor's Suggestions on how to get your money back! </font></font></b>  


 


<b><font size=+1>HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO: </font></b>


 


Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account.  Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E. 


 


According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far.  Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.


 


If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done.  Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute.  Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.


 


Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything!  Direct them to the hundreds of victims reports that were filed on Rip-off Report.com.  And if you're at the bank, walk them over to their computer and make them go to this site!  If you are on the phone with them, tell them you will wait while they access this site!  Either way, be persistent!  


 


<b><font size=+1>DO NOT TAKE NO FOR AN ANSWER! </font></b>


 


Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state.  Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get. 


 


And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge!  But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state. 


 


Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was.  Be sure to call the Media if necessary so you are telling the truth.


 


If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form

This report was posted on Ripoff Report on 08/25/2009 05:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/usa-credit/chicago-illinois-/usa-credit-withdrew-14995-from-my-bank-account-without-my-permission-there-has-been-no-485342. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2

did you check your account for credit?

AUTHOR: Cj - (U.S.A.)

POSTED: Sunday, September 06, 2009

I work at a bank and this type transaction has come up with  us.  More times than not, there was a credit or deposit into the same account a few weeks before this debit came out. I would say check your account for any unknown deposits or credits. Chances are it came from USA Credit or subsidiary and the 149.95 was drafted as proper payback on that previous advance.

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#1

USA Credit

AUTHOR: Shelly - (U.S.A.)

POSTED: Wednesday, September 02, 2009

I work in the Quality Assurance Department at USA Credit and I can assure you that we do not draft bank accounts without authorization.  For further assistance regarding this matter, please contact our Member Services Department at (800) 262-4192, Monday through Friday from 9 a.m. to 5 p.m. ET.

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