USAA Bank Gone down hill, Internet

Whatever happened to the good USAA. I mean they used to be more then happy to take care of thier customers. It used to be that if for whatever reason there was within a reasonable amount if you didn't have funds they would cover it anyways. I guess thats part of the free overdraft. See when I see free overdraft I see a company saying they willt ake care of me. So now they LIE. They only have free overdraft if you have another account linked to the primary account. So how is that even FREE overdraft. Whats sad is that USAA used to be a great bank, now BOA beats them in their overdraft protection.

USAA seems to be after fees now. Then if you call them and tell them something is fraudulant on your account they tell you that well you have to call the company that sent the fraudulent charge through. So basically you have a bank now that Wants fees, won't investigate fraudulent activity, an blatantly lies to customers. Whats even worse is I spoke to someone who allegedly works in executive relations who told me "tuff we don't care". And that if someone charges something to my account even though there is money in another account we won't cover it, and if you tell us its fraud we won't investigate. So USAA has taken a complete nose dive when it comes to banking, and customer service