Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #113098

Complaint Review: USBI/One Call Communications - Unknown Internet

  • Submitted:
  • Updated:
  • Reported By: Madison Wisconsin
  • Author Not Confirmed What's this?
  • Why?
  • USBI/One Call Communications billview.co.com/usbi/index.htm Internet U.S.A.

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I too recieved fraudulent (30 dollars worth of charges) from USBI billing from One Comm.They were for a number in London England. Both SBC and USBI have been informed, and I am in the process of drafting a formal letter to AOL about this incident, as I feel they need to know that their consumers are at potential risk. I was credited by both SBC and USBI and will not have to pay the charges. This adware may contain a virus that will re-write or corrupt WIN.COM files, WIN.INIT files, or other parts of your System/System 32 files in addition to adding these charges. It may also may add changes to your Local User Registry files.It may not be detected by symantec or mcafee if you haven't kept your definitions up to date. Don't learn the way I did. Get anti-adware on your system and keep it current. And *always* keep autoprotect on.

Abigail
Madison, Wisconsin
U.S.A.

This report was posted on Ripoff Report on 10/15/2004 11:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/usbione-call-communications/internet/usbi-one-call-communications-fradulent-xx-phone-charges-may-have-come-from-aol-interne-113098. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
3Consumer
0Employee/Owner

#3 Author of original report

Update andAdditional Information For Other victims of This scam

AUTHOR: Abigail - (U.S.A.)

POSTED: Tuesday, November 09, 2004

My charges have been credited, but I won't be satified until USBI DISSAPEARS FROM MY SBC BILL AND MY LIFE FOR GOOD. Meaning I don't see USBI or bills from clients they serve on my telephone bill again.EVER. File with the FTC, IFCC and all the local public utilities agencies you can.Yell at SBC, recheck your bill, make complaints about their involvement and refusal to help resolve these charges easily.Do NOT PAY. These people will stop at nothing, and will try to confuse you. WHard evidenhat is even sadder is USBI fell for the same thing ESBI did. It's a matter of public *record*. see it here:

http://www.ftc.gov/opa/2001/08/billing3.htm

Everyone on this list should contact and browse the FTC website. Look for the information on telephone "cramming".

Then consider filing a complaint as I have. Don't listen to any of these so-called "evidence" mongers. They want to trick you into forcing you to pay. Demand a specific list of the services you accessed, IP numbers, and what you specifically used . It's a requirement that most companies keep track of those things and should list them on the bill.

Respond to this report!
What's this?

#2 UPDATE Employee

Working for only 2 weeks

AUTHOR: Crazy Keroppi - (U.S.A.)

POSTED: Wednesday, October 27, 2004

Part of customer service is to provide the customer with as much knowledge on the subject as. I can the only thing is that when i get a customer on-line i ask the general information then i tell them about One call network an what is the next thing is that the customer wnats to know. What kind of charge it actually is an the only thing i can tell them is that the way it look's on their bill is the way it looks on my screen the way it all works is that.

Usbi services ton's of comapines an i asked my supervisor well if they service all sorts of compaines then. Why does this one form the United KIngdom is the only one to show up.

They told me the same thing well it could be a bunch of different comapines in the United Kingdom. That's stupid its all hte same number when ever you recive a bill like this just say i want credit on my account an we have to give it to you. I even had the New York Times call me wanting Information on this subject.

The FBI is involved in this matter. I am going to quit for the reasons that i dont want to be part of such a ruthless company. I have to go but i'll write more on the subject after i leave.

Respond to this report!
What's this?

#1 Author of original report

file a complaint with the Attorney General's Office of Wisconsin

AUTHOR: Abigail - (U.S.A.)

POSTED: Saturday, October 16, 2004

After thinking things over, I decided to file a complaint with the Attorney General's Office of Wisconsin and some other agencies. A fellow aol user had similar behavior happen in terms of his computer and I have advised them they might be socked with fraudulent charges in the manner I was, and clearly, many others have been. Aol, when I asked them about some unusual things happening when I logged on, said it was "just adware", and I should update my spyware protection, and that it posed no danger to me in terms of dialers or possible fraudulent charges.This was at least a week or more prior to the faux billing dates. Then the USBI charges arrived. I'm also looking into class action lawsuits, and if there is such a think as multistate class action in cases like this. I find it hard to believe this is still going on.

If you are an aol user and have had this happen, It's clear their security isn't that great.

If you're an aol rep reading, sorry, but it had to be said. I may have been stupid and had to learn the hard way, but that doesn't mean others should have to.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now