• Report: #422276
Complaint Review:

USPS United States Postal Service

  • Submitted: Mon, February 09, 2009
  • Updated: Mon, February 09, 2009

  • Reported By:Philadelphia Pennsylvania
USPS United States Postal Service
2904 S 70th St Philadelphia, Pennsylvania U.S.A.

USPS United States Postal Service USPS lies and falsifies documents Philadelphia Pennsylvania

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I order an item from a vendor and they emailed me on 01/27/2009 stating that they had shipped the item. 01/31/2009 comes and the postman doesn't even bother to ring the doorbell, he doesn't even drop off a slip for it. I work a ton of hours so my free time is very limited so when I say I expect something to be delivered on a specific date, then I expect to get what I requested. I didn't know this delivery attempt had even been made yet since there was no slip so I thought that the package was just slowly being delivered.

On 02/03/2009, the postman drops off the regular mail and doesn't even ring the doorbell AGAIN and this time leaves an orange slip. Well, three of us were home so any of us would of heard it and none of us did and trust me, that doorbell is loud. Due to the post office having limited hours of only being open M-F 8-5 and SAT 8-2, I was limited as to when I could go to the post office to pick up this item. So I called the automated system and scheduled for a redelivery for the next day, no problem right? WRONG!!!

So I went the first chance I could, which was on 02/07/2009. Of course they never have enough counter staff so you wait forever and a day just to be seen, before I handed her the slip I asked her when they stopped doing second delivery attempts and she told me that nine times out of ten they do not even get the redelivery requests from the automated system!? Then why print it on the card then!!!!So I hand her the card and she is gone for several minutes before returning and she states "we can't find this item, but my supervisor said that she put something on the cart for 2nd delivery attempt today but I do not know what".

At this point, I didn't know that the second delivery attempt was on 02/04/2009, I thought that that was just the first. Well little did I know, after I log onto usps.com and check the status of the package and found out that it was the second attempt and that they had already sent it back to the vendor!? So because of their laziness and ignorance my package is back at the vendor and I got ripped off and lied to. Now here is what really got me, the usps.com website said that I was unavailable to delivery on the 01/31/2009, thats news to me! For 02/04/2009 it said insufficient address!?

So let me get this straight, the address was sufficient on the first attempt but he didnt want to ring the doorbell because that would of meant that he would of had to carry this package and god knows government workers hate to actually earn their keep in society the honest way, so he just decides to take the easy route and leave the package in his truck most likely. But the second time, my address was insufficient? Can we say falsifying federal documents???

They never attempted to deliver the package, so that is one federal document falsified, and they oddly said that the address is insufficient magicly come the second delivery, thats falsifying a second document. Someone really just needs to sue the USPS and teach them a lesson is customer service! Long story short, I never got the package and I never get reimbursed for shipping!? RIP OFF!!!!

Philadelphia, Pennsylvania

This report was posted on Ripoff Report on 02/09/2009 10:49 PM and is a permanent record located here: http://www.ripoffreport.com/reports/usps-united-states-postal-service/philadelphia-pennsylvania-19142/usps-united-states-postal-service-usps-lies-and-falsifies-documents-philadelphia-pennsylva-422276. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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