ED Magedson – Founder
Vacation Made EasyInternet USA
Vacation Made Easy Savannah Tour Internet
We organized a group of 11 people who travelled down to Savannah for the weekend. We purchased the Ghost Trolley Tour with Pirate House Tour & Dinner package. We were to be picked up and taken on a Ghost Tour then back to the Pirate House for a Pirate House Tour and then Dinner.
Here are the things that we experienced:
The customer service we received was terrible and it seemed as though while we were waiting around, they were finding reasons to justify their mistake instead of admiting that someone in the company had dropped the ball.
In the end, I had to force the issue to get a refund from them and go through the process of refunding everyone on the trip.
If this report stops just ONE GROUP of travelers from experiencing such a disappointment, then it is worth taking the time to write this.
This report was posted on Ripoff Report on 05/24/2013 10:00 AM and is a permanent record located here: http://www.ripoffreport.com/reports/vacation-made-easy/internet/vacation-made-easy-savannah-tour-internet-1053576. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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