verison Wireless They will tell you it is paid for then bill you months later with no notification. Now I am unable to contact them. I have called thier automated system and it hangs up every time. When I able to fina, Internet

u can hide ur name butt it is d same old ashlee useless rebutt

Verizon always try it this way. Every single department of the company does not talk among one another and has different version of data.

You also need to contact Verizon directly, not the collection company because the collection company can NOT fix the problem and they are the third party. You can only stop the annoyance of collection, which will not fix the problem, by talking to the collection company. Whoever from Verizon told you to contact the collection company is lazy because the person does not want to deal with the issue with you.

When you called in for cancellation, did you get a prove of cancelling, such as a case or cancellation number, a mail or an email from them stating the cancellation, etc? This will become your problem if you don't have one (and that's the way Verizon and many other big corporations do). The reason is that they could simply prove that you owe them because they can reproduce their own record. You, on the other hand, need to have be able to show that your account has been cancelled. If you have the evidence given by them but the evidence record is then disappeared from their record, you would likely be able to successfully dispute what their claim. If you don't have, you may be out of luck.

I am guessing you cancelled the service because you were moving. My suggest to anyone who is going to cancel any type of service because they are moving is to also notify the USPS for mailing transfer. This is vital because the problem would be caught in earlier stage. I had the same issue with Verizon when I moved, but I received an invoice from them the month after I cancelled my account with them. I called them to get it straight. Then I got another invoice with late fee from them the following month. I had to contact them again and ensure that it is their mistake. The same happened on the third month, but it stopped after that.

I understand that the problem should not be solved by clients' persistent, but there is no other way. I am not sure how to make them stop doing the same to others. There is no specific law to push them. I also doubt that any legislation would want to deal with the issue either. Maybe only multiple law suits or a couple of huge pay out law suits would help but that's not likely to happen.