VERIZON WIRELESS DESCEPTIVE,UNTRUSTWORTHY,BAD CUSTOMER SERVICE NEWARK NEW JERSEY

I called about trying to get parts for my phone, I then asked about buying new phone they won't take payment on phone, won't let you buy them online. But they list different phones online but can't buy any, they just keep saying go to store in person-I did-I was told by a suppervisor to have my family to take and receive calls for me or borrow one from them.

They hang up on you if you can reach them on 10 different numbers they give you that all go thru same automated voice system that may or may not work. Everytime I aske something its allways no response,we can't go to stoe in person we don't want to crap like that. WHY DO THEY STAY IN BUISNESS.

EMPLOYEES ARE RUDE AND WHEN THEY ASK FOR A RATING ,if you give them on-they ask you to change it,THEY SAY IT'S TO LOW.Well work and do job properly and maybey they will get better rating. They are crap. I'm on disability, I dont have a car, that is why i buy online. They don't care and they did tell me that those words in person.