VIDEO PROFESSOR 30 days later and still haven't gotten my refund lakewood, Colorado

i recieved my refund 2 days ago. what i did was i contacted the local news channels in denver colorado.  their cbs affiliate channel 4 contacted me immediately and contacted video professor on my behalf.  I was on the phone with them when they did so and the folks at Video Professor WERE NOT HAPPY (lol) one day speaking to them my money was promptly refunded and 24 hours later, the person in charge, Sunny Martinez called me to make sure "everything was ok"

if you want the same help, contact www.haystackcolorado.com that's channel 4's cbs affiliate consumer protection help line.  Pass the word on to folks, especially if it will help them...

I, too, have been waiting since October 7th for my refund.  One thing I did learn is that their "normal" refund period is 30 'business' days, not 30 'calendar' days - HUGE difference.  Instead of waiting 4 weeks, consumers are denied their money for an additional 2 weeks, allowing Video Professor to earn even more interest in their bank on money that is not rightfully theirs.

I've made it a point to discuss this unfair businss practice with my friends and family, as well as the disproportionate price they charge for their products.  If I had even done the least amount of research before ordering from them, I would have found at least a dozen other sources of the same information for a fraction of the cost. 

Why must lessons learned cost so d*mned much??