Complaint Review: Video Professor - Lakewood Colorado
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Video Professor Videoprofessor.com Lakewood, Colorado U.S.A.
- Phone: 800-626-1059
- Web:
- Category: Video & Film Production
Video Professor Shipped and Billed for 2 unauthorized videos, plus 3 separate shipping charges. Denver Colorado
*Author of original report: Video Professor, Colorado
*UPDATE Employee: Video Professor Resolution
*Consumer Suggestion: They are parasites
*Author of original report: Video Professor, Colorado
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Arrived home after an extended period away from home. Mail delivery received in bulk as mail was "on hold" with the USPS. In this shipment was one video. Checked my credit card statements on-line to learn that I had 2 shipping charges, plus two charges for two videos.
Both videos returned June 26, 2007, checking credit card for credit for these found another charge from Video Professor for the amount of $3.69?? But no credit for those previously shipped!
Have recently been released from hospital and am awaiting delivery of mail that has been on hold with USPS. Shall I make a prediction: there will be another unordered Video which I will also have to pay for packing and returning.
My letter may have been answered, but until I get my mail the answer to that is unknown....Since the company does not provide a phone number on the invoice, it is not until today, July 17th that I logged on to search for the company..and discovered this practice seems to be a distinct habit of Video Professor.
As a permanently disabled individual living on a Very fixed income, frivolous spending is not my habit. My letter of June 26th clearly explained that I did not place the order.....
Something must be done
Joanne
San Bruno, California
U.S.A.
This report was posted on Ripoff Report on 07/17/2007 10:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/video-professor/lakewood-colorado/video-professor-shipped-and-billed-for-2-unauthorized-videos-plus-3-separate-shipping-cha-261386. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#4 Author of original report
Video Professor, Colorado
AUTHOR: Joanne - (U.S.A.)
SUBMITTED: Tuesday, December 18, 2007
After several phone calls to and from Video Prof. did refund approp. 90% of the charges.
I suggest you watch for multiple shipping charges, they billed me double for each shipment over time. Yet unaware of this detail by the time the second shipping charge came though, they considered their 'case' closed.
Also, demand same shipping charges if you must pay to ship back, you'll want at least delivery confirmation which there is an add'l charge by / from USPS.
#3 UPDATE Employee
Video Professor Resolution
AUTHOR: Anne - (U.S.A.)
SUBMITTED: Wednesday, August 01, 2007
Video Professor is eager to help our customers with their concerns. Please contact our Executive Customer Assurance Department directly at (800) 500-1183. You will be responded to within one business day. You may also email us by visiting www.letvideoprofessorhelp.com.
#2 Author of original report
Video Professor, Colorado
AUTHOR: Joanne - (U.S.A.)
SUBMITTED: Tuesday, July 17, 2007
Received a 3rd unordered 3-Disc set witk mail 7/18. Also, 2 separate letters acknowledging previous return of 2 titles! Even though I wrote a detailed letter and included with the return ( 1 box) it was obviously ignored since they are now instructing me to call them and explain the problem......
I guess that explains the 3rd shipping charge on my credit card....now I will probably have to pay to have this one returned and fight for all those credits as well.....
God Help Us
#1 Consumer Suggestion
They are parasites
AUTHOR: Alan - (U.S.A.)
SUBMITTED: Tuesday, July 17, 2007
You have learned the hard way what Video Professor does to scam people. Read other reports on this website and learn how others have gotten credit, and perhaps even stopped the charges. Otherwise if you do nothing they will continue to bill you for their worthless CD's. You would be wise to cancel your credit card and change accounts, this may stop them or not if they try to force a sale. To ensure no more charges you would have to cancel your credit card account and go to another bank for a new card. Drastic measures but you are dealing with drastic people that do not care about your personal situation the only thing they care about is that whatever money you do have goes from your bank to their bank.
Related Reports
12:51 PM
06:46 PM
02:26 PM
05:59 PM
10:11 AM
12:34 PM
11:39 PM
08:53 AM
09:18 AM
12:53 PM
10:49 AM
New 
Updated Rebuttal Photo 
Advertisers above have met our
strict standards for business conduct.
