• Report: #1058596
Complaint Review:

Vinesse Wine Club

  • Submitted: Wed, June 12, 2013
  • Updated: Wed, June 12, 2013

  • Reported By: On-line Shopper — Wethersfield Connecticut
Vinesse Wine Club
Internet USA

Vinesse Wine Club doen's Internet

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 I received a promo to buy 12 bottles and get 2 free. The pricing was good so I ordered. I received the 12 bottles and there was no reference on the packing slip for the 2 free. I called the Co and they made me feel like I was bothering them. they had no intention of sending me the 2 free bottles. The woman finally agreed to send them to me. Today I received ONE bottle. I called again and again was made to feel like I was doing something wrong. They agreed to send the 2nd bottle in 7-10 business days.

Then they informed me I would be getting another shipment in 2 months for another 12 bottles. I did not authorize this and told them to cancel. Again she gave me a hassle about doing that. The wine is not good and the company has terrible customer service.

This report was posted on Ripoff Report on 06/12/2013 11:08 AM and is a permanent record located here: http://www.ripoffreport.com/reports/vinesse-wine-club/internet/vinesse-wine-club-doens-internet-1058596. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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