• Report: #1015460
Complaint Review:

Virgin Mobile BroadBand2Go

  • Submitted: Sat, February 16, 2013
  • Updated: Sat, February 16, 2013

  • Reported By: Flowerchild — Durham North Carolina United States of America
Virgin Mobile BroadBand2Go
Internet United States of America

Virgin Mobile BroadBand2Go Model MC760 VMU outdated, useless, DO NOT PURCHASE, Internet

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I recently purchased a Virgin Mobile Broadband2Go USB stick, Model MC760 VMU.  I have used it for the past 90 days.  The first two months I purchased $55/5 GB plan, last month I opted for the cheaper $35/ 2.5 GB/month plan.  I kept thinking that conditions would improve, that the product would work better.  I have tried the laptop stick on 2 different PC's and a MAC.  Not worth a darn on anything, in fact I cannot even connect using the MAC unless I jump through hoops and learn to speak some foreign language I have no desire to learn.  After numerous attempts, burning many, many cell minutes, I finally spoke with someone today at tech support, who told me the only solution is to buy a different stick.  SAY WHAT???

So, he says, this stick only connects at 3G and even though the map shows I should be getting excellent coverage (that's what I thought too), it is the useless model stick I am using that is the problem.  So, rather than having to watch the "buffering"/ spinning gears more than I am the TV shows or movies that I had wanted to watch, I will be taking the stick outside and enjoy placing the laptop stick in the traffic lane of a very busy road and watch all the vehicles, including mine, run over it. 

This report was posted on Ripoff Report on 02/16/2013 03:18 PM and is a permanent record located here: http://www.ripoffreport.com/reports/virgin-mobile-broadband2go/internet/virgin-mobile-broadband2go-model-mc760-vmu-outdated-useless-do-not-purchase-internet-1015460. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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