• Report: #869521
Complaint Review:


  • Submitted: Mon, April 16, 2012
  • Updated: Mon, January 18, 2016

  • Reported By: upset_customer — Bay Area California United States of America
Bay Area, California United States of America

vivint   security system Bay Area, California


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This is the most illegitimate company I have ever come across. First, the people who came to install the equipment did not know what they were doing. They seems so confused as to what was going on. The sales associate quoted me one price, over the phone, then tried to change the terms of the contract after it was installed. Did I mention, they did not even install the entire system because they could not figure out how to do it. Further more, the part that was installed was malfunctioning, the system would control the temperature in my home, and would not shut off. The heater kept going, and was 86+ degrees inside the house and would not shut off. The representatives did not come to assist on that day, or on the scheduled follow up appointment. We had to take the system out the wall ourselves to get the heat to go off.
Do not do business with this company.

This report was posted on Ripoff Report on 04/16/2012 04:28 PM and is a permanent record located here: http://www.ripoffreport.com/reports/vivint/bay-area-california-/vivint-security-system-bay-area-california-869521. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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