Report: #902478

Complaint Review: Vivint - Provo Utah

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Submitted: Mon, June 25, 2012
Updated: Sun, January 17, 2016
Reported By: Jessinak — Soldotna Alaska U.S.A.

Author Confirmed

Why?

Vivint Provo, Utah United States of America

Phone:
Web: Http://www.vivint.com
Category: Security Services

Vivint Called vivint, listened to long message, then put on hold for 32 minutes... Unacceptable! And they still want to hold you to their contract? Provo, Utah

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Had an error message on my security device, called vivint. Listened to a lengthy message, made selection, was on hold for 32 minutes! What the heck! Good thing nothing bad was happening. Finally got somebody. Called back the following day and went thru the same phone problems. Received no help with my problem. Wanted to cancel my service... They said I would have to STILL pay for their service thru the end of their contract... Hello... McFly... You are the ones that left me ON HOLD. So, if you have a problem with their service, it's just TOO DARN BAD!!! PAY UP ANYWAY?

This report was posted on Ripoff Report on 06/25/2012 10:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vivint/provo-utah-/vivint-called-vivint-listened-to-long-message-then-put-on-hold-for-32-minutes-unacc-902478. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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