Report: #195047

Complaint Review: VONAGE - Nationwide

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Ripoff Report is Xcentric Ventures

Submitted: Tue, June 06, 2006
Updated: Tue, June 06, 2006
Reported By: — londonderry New Hampshire

Author Confirmed

Why?

VONAGE vonage.com Nationwide U.S.A.

Phone: 866-243-4357
Web:
Category: Telephones

VONAGE Ripoff Very unhappy with service and charged me 39.99 x 4 lines to discontinue service. Internet

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Customer service is the worst, Never have experienced anything like it. Takes about 45 minutes to an hour to get through on the phone. All their email responses are just a generic kickbacks telling you to call their 800#.

I've had so many issues with this company from service to them just taking money out of my account.I talked to some idiot today and he didn't like what I had to say, I kid you not he made a bogus $50 charge on my account. I had to get the billing dept.(which took 1hour and 23 minutes to get someone on the phone)to credit my account. They say they have no idea why he did that.

I anyone is interested in a class action lawsuit I would definitely be interested in participating in that. I feel so ripped off right now.

Heather
londonderry, New Hampshire
U.S.A.

This report was posted on Ripoff Report on 06/06/2006 11:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vonage/nationwide/vonage-ripoff-very-unhappy-with-service-and-charged-me-3999-x-4-lines-to-discontinue-serv-195047. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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