• Report: #653311

Complaint Review: VPSLAND

  • Submitted: Wed, October 20, 2010
  • Updated: Wed, October 20, 2010

  • Reported By: cosinecoon — Berkeley California United States of America
227 Sandy Springs Place Suite D-131 Internet United States of America

VPSLAND VPS Land, VPSLAND.COM Took my money, did not provide me with a product, refuses to answer support calls. Internet

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I purchased a linux VPS from VPSland.com. After waiting for the setup to finish, I get a confirmation that my server is ready to go. However, they did not assign my server an IP address, and thus is inaccessible.

This is when I started prowling around for support. Their live chat never works, they only accept support requests online and do not respond in a timely manner. After crawling around on the internet, I finally found their phone number (They do not provide one, I had to scrape really hard to find it.)

After calling their number, (678-793-2009 for anyone that wants to try their hand at bugging them over the phones to do what they promise they do when they sell you their product), I got forwarded directly to voicemail after having the automated menu tell me to go online to file support tickets.

Since I cannot get any communication out of them, it is impossible for me to request the IP address of my machine, or a refund for not delivering the product as promised.

I demand a refund, and I advise everyone to not purchase from this provider. They have been nothing but a headache and I can already tell that this isnt going to work for anyone who just wants a linux server.

This report was posted on Ripoff Report on 10/20/2010 01:39 PM and is a permanent record located here: http://www.ripoffreport.com/reports/vpsland/internet/vpsland-vps-land-vpslandcom-took-my-money-did-not-provide-me-with-a-product-refuses-to-653311. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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