Complaint Review: Vudu.com - Santa Clara California
- Vudu.com 2980 Bowers Ave Santa Clara, California USA
- Phone: (408) 200-6300
- Web: www.vudu.com
- Category: Media
Vudu.com VUDU Walmart-Preorder Scam Santa Clara California
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Vudu.com is a scam, and unfortunately they partnered with Walmart.com on preorders of DVD's and Blu-Rays.
I can't believe Walmart woudl partner with such a TERRIBLE firm.
Here's the jist:
1 - Buy a "PreOrder" DVD / BLU-RAY dics at Walmart Store, before the DVD is available.
2 - Got to vudu.com to "enter your code" and get a disc mailed to you.
3 - Must register first, and they even ask for your credit card, even though you already paid for something at a Walmart Store
4 - you can skip entering your credit card
5 - Now try and find where to enter your Code that you paid for in a store . . guess, what, you can't.
6 - Call the number listed on the website.
7 - Press 1 regarding your Walmart Pre Order
8 - This transfers you to a new menu.
9 - Press 1 again regarding your Walmart Pre Order
10 - This TRANSFERS YOU BACK TO THE ORGINAL MENU! And Enless Loop.
Ok, so you try the special Walmart # on the website, specifically for pre-orders. Guess what? It's the SAME LOOP that you could not get out of.
11 - Try to return the item to Walmart
12 - Walmart says they can't take open packages of DVD's with codes.
13 - Poof, you are out of money.
SCAM!!! DO NOT BUY ANYTHING from Walmart if it has VUDU!
This report was posted on Ripoff Report on 07/18/2013 02:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vuducom/santa-clara-california-95051/vuducom-vudu-walmart-preorder-scam-santa-clara-california-1068174. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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