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Ripoff Report | WalMart Review - Monroe, Louisiana - Walmart purchased
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Report: #423989

Complaint Review: WalMart - Monroe Louisiana

  • Submitted:
  • Updated:
  • Reported By: Vilonia Arkansas
  • Author Confirmed What's this?
  • Why?
  • WalMart walmart.com Monroe, Louisiana U.S.A.

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We purchased a Durabrand Dual Screen Portable DVD player Model: PDV-722. The unit has been working but the internal battery quit charging and it will not stay on or run with the unit plugged into a wall outlet or the cigarette lighter in the vehicles. The unit is not suppose to require a battery to run and is suppose to run thru the AC/DC adapters. We cannot find a replacement battery and WalMart is no longer supporting the product, however, WalMart has them in their stores and is selling them.

Susan f
Vilonia, Arkansas
U.S.A.

This report was posted on Ripoff Report on 02/13/2009 08:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/walmart/monroe-louisiana-72173/walmart-purchased-durabrand-dual-screen-portable-dvd-player-and-the-battery-will-not-charg-423989. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
6Consumer
0Employee/Owner

#6 UPDATE Employee

Contact the company

AUTHOR: Whycustomersaredumb - (U.S.A.)

POSTED: Saturday, February 21, 2009

John's advice could get you into a lot of trouble. That might work with a toy but a DVD player is a very different story.

Try contacting the company that makes the item. If it's been less than 90 days Walmart would return the item.

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#5 Consumer Suggestion

Buy ANOTHER of the SAME PRODUCT and use the Receipt from that one to RETURN THE other One

AUTHOR: John - (U.S.A.)

POSTED: Friday, February 13, 2009

1. Have your wife or friend BUY an EXACT MODEL of the product you have at Wal-Mart or you go to another Wal-Mart and buy it.

2. Then put the defective product in the new box, keep the new product and TAKE THE defective product back. Make sure you take it back to a Wal-Mart YOU DID not complain about or have your wife or relative take it back for you. Do NOT SAY ANYTHING IS WRONG WITH IT - just that it YOU don't want it-period.

Now you have a NEW WORKING MODEL and Wal-Mart has the defective junk. If someone else buys it, they can return it within that 30 days period or whatever time frame it is. '

I never shop at China-Mart for this reason. They are worse than K-Mart.

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#4 Consumer Comment

CHINESE ELECTRONIC PRODUCTS ARE INCONSISTENT...

AUTHOR: Joe - (U.S.A.)

POSTED: Friday, February 13, 2009

I HAVE A DURABRAND THAT IS AN AMAZING LITTLE WORKHORSE THAT I BOUGHT FROM WALMART WHEN THEY FIRST STARTED CARRYING THEM AND IT IS A TREASURE.

THE THING WITH CHEAP CHINESE ELECTRONICS GOODS IS THAT THEY CAN BE MADE IN THE SAME FACTORY AND WORK GOOD ONLY TO PASS THE INSPECTOR AND THEN STOP OR THEY CAN BE LIKE THE ONE I HAVE AND GIVE GREAT SERVICE!

I DON'T KNOW IF YOU CAN GET A REFUND OR NOT --DEPENDING ON HOW LONG IT IS IN WARRANTY.

JUST PLUG IT IN TO A WALL OUTLET OR GET A POWER CONVERTER AND USE IT IN YOUR CAR.

IT'S NOT WORTH THE HASSLE, TO GET IT EXCHANGED,ESPECIALLY IF THE WARRANTY HAS RUN OUT OR YOU HAVE LOST YOUR RECEIPT. WAL-MART IS KIND OF INSISTENT ABOUT WANTING TO SEE A RECEIPT. GETTING IT REPAIRED SOMETIMES COSTS MORE THAN THE PRICE OF A NEW ONE.

I HAVE A DELL LAPTOP COMPUTER THAT IS SUPPOSED TO WORK ON THE BATTERY BUT I ALWAYS KEEP IT PLUGGED INTO THE WALL. I CAN'T TAKE THE CHANCE THAT IT WILL SUDDENLY RUN DOWN IN THE MIDDLE OF SOMETHING IMPORTANT THAT I AM DOING...

AND IT COULD BE THAT A WIRE CAME LOOSE BECAUSE THEY DON'T ALWAYS USE ENOUGH SOLDER ON THE CONNECTIONS....

JUST BE GLAD IT WORKS AT ALL.

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#3 Consumer Comment

CHINESE ELECTRONIC PRODUCTS ARE INCONSISTENT...

AUTHOR: Joe - (U.S.A.)

POSTED: Friday, February 13, 2009

I HAVE A DURABRAND THAT IS AN AMAZING LITTLE WORKHORSE THAT I BOUGHT FROM WALMART WHEN THEY FIRST STARTED CARRYING THEM AND IT IS A TREASURE.

THE THING WITH CHEAP CHINESE ELECTRONICS GOODS IS THAT THEY CAN BE MADE IN THE SAME FACTORY AND WORK GOOD ONLY TO PASS THE INSPECTOR AND THEN STOP OR THEY CAN BE LIKE THE ONE I HAVE AND GIVE GREAT SERVICE!

I DON'T KNOW IF YOU CAN GET A REFUND OR NOT --DEPENDING ON HOW LONG IT IS IN WARRANTY.

JUST PLUG IT IN TO A WALL OUTLET OR GET A POWER CONVERTER AND USE IT IN YOUR CAR.

IT'S NOT WORTH THE HASSLE, TO GET IT EXCHANGED,ESPECIALLY IF THE WARRANTY HAS RUN OUT OR YOU HAVE LOST YOUR RECEIPT. WAL-MART IS KIND OF INSISTENT ABOUT WANTING TO SEE A RECEIPT. GETTING IT REPAIRED SOMETIMES COSTS MORE THAN THE PRICE OF A NEW ONE.

I HAVE A DELL LAPTOP COMPUTER THAT IS SUPPOSED TO WORK ON THE BATTERY BUT I ALWAYS KEEP IT PLUGGED INTO THE WALL. I CAN'T TAKE THE CHANCE THAT IT WILL SUDDENLY RUN DOWN IN THE MIDDLE OF SOMETHING IMPORTANT THAT I AM DOING...

AND IT COULD BE THAT A WIRE CAME LOOSE BECAUSE THEY DON'T ALWAYS USE ENOUGH SOLDER ON THE CONNECTIONS....

JUST BE GLAD IT WORKS AT ALL.

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#2 Consumer Comment

CHINESE ELECTRONIC PRODUCTS ARE INCONSISTENT...

AUTHOR: Joe - (U.S.A.)

POSTED: Friday, February 13, 2009

I HAVE A DURABRAND THAT IS AN AMAZING LITTLE WORKHORSE THAT I BOUGHT FROM WALMART WHEN THEY FIRST STARTED CARRYING THEM AND IT IS A TREASURE.

THE THING WITH CHEAP CHINESE ELECTRONICS GOODS IS THAT THEY CAN BE MADE IN THE SAME FACTORY AND WORK GOOD ONLY TO PASS THE INSPECTOR AND THEN STOP OR THEY CAN BE LIKE THE ONE I HAVE AND GIVE GREAT SERVICE!

I DON'T KNOW IF YOU CAN GET A REFUND OR NOT --DEPENDING ON HOW LONG IT IS IN WARRANTY.

JUST PLUG IT IN TO A WALL OUTLET OR GET A POWER CONVERTER AND USE IT IN YOUR CAR.

IT'S NOT WORTH THE HASSLE, TO GET IT EXCHANGED,ESPECIALLY IF THE WARRANTY HAS RUN OUT OR YOU HAVE LOST YOUR RECEIPT. WAL-MART IS KIND OF INSISTENT ABOUT WANTING TO SEE A RECEIPT. GETTING IT REPAIRED SOMETIMES COSTS MORE THAN THE PRICE OF A NEW ONE.

I HAVE A DELL LAPTOP COMPUTER THAT IS SUPPOSED TO WORK ON THE BATTERY BUT I ALWAYS KEEP IT PLUGGED INTO THE WALL. I CAN'T TAKE THE CHANCE THAT IT WILL SUDDENLY RUN DOWN IN THE MIDDLE OF SOMETHING IMPORTANT THAT I AM DOING...

AND IT COULD BE THAT A WIRE CAME LOOSE BECAUSE THEY DON'T ALWAYS USE ENOUGH SOLDER ON THE CONNECTIONS....

JUST BE GLAD IT WORKS AT ALL.

Respond to this report!
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#1 Consumer Comment

CHINESE ELECTRONIC PRODUCTS ARE INCONSISTENT...

AUTHOR: Joe - (U.S.A.)

POSTED: Friday, February 13, 2009

I HAVE A DURABRAND THAT IS AN AMAZING LITTLE WORKHORSE THAT I BOUGHT FROM WALMART WHEN THEY FIRST STARTED CARRYING THEM AND IT IS A TREASURE.

THE THING WITH CHEAP CHINESE ELECTRONICS GOODS IS THAT THEY CAN BE MADE IN THE SAME FACTORY AND WORK GOOD ONLY TO PASS THE INSPECTOR AND THEN STOP OR THEY CAN BE LIKE THE ONE I HAVE AND GIVE GREAT SERVICE!

I DON'T KNOW IF YOU CAN GET A REFUND OR NOT --DEPENDING ON HOW LONG IT IS IN WARRANTY.

JUST PLUG IT IN TO A WALL OUTLET OR GET A POWER CONVERTER AND USE IT IN YOUR CAR.

IT'S NOT WORTH THE HASSLE, TO GET IT EXCHANGED,ESPECIALLY IF THE WARRANTY HAS RUN OUT OR YOU HAVE LOST YOUR RECEIPT. WAL-MART IS KIND OF INSISTENT ABOUT WANTING TO SEE A RECEIPT. GETTING IT REPAIRED SOMETIMES COSTS MORE THAN THE PRICE OF A NEW ONE.

I HAVE A DELL LAPTOP COMPUTER THAT IS SUPPOSED TO WORK ON THE BATTERY BUT I ALWAYS KEEP IT PLUGGED INTO THE WALL. I CAN'T TAKE THE CHANCE THAT IT WILL SUDDENLY RUN DOWN IN THE MIDDLE OF SOMETHING IMPORTANT THAT I AM DOING...

AND IT COULD BE THAT A WIRE CAME LOOSE BECAUSE THEY DON'T ALWAYS USE ENOUGH SOLDER ON THE CONNECTIONS....

JUST BE GLAD IT WORKS AT ALL.

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