Report: #995627

Complaint Review: Walmart

  • Submitted: Sat, January 12, 2013
  • Updated: Sun, January 13, 2013
  • Reported By: MickeyG — Wilmington North Carolina United States of America
  • Walmart
    5135 Carolina Beach Rd,
    Wilmington, North Carolina
    United States of America

Show customers why they should trust your business over your competitors...

Walmart advertised TurboTax Deluxe for $49.97 on a sale starting on January 6, 2013.  By 10 AM on January 6th there was no product on the shelves nor was there any product in the back.  Magically they did have copies of more expensive versions...hmmm.  Cashiers in the electronics area were rude, arrogant, and indicated they did not need to have stock because their ads always had disclaimers. 

I complained to Walmart and have received nothing other than a call from the store apologizing for the behavior of the cashiers and evading the question of how much stock the store had at midnight or how many had been sold between midnight and 10AM.  Classic bait and switch and the refusal to answer questions on product sales suggests it was planned and intentional.
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This report was posted on Ripoff Report on 01/12/2013 09:55 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

Call the Whaaambulance!


TurboTax Deluxe with fed, state, and e-file can be downloaded from for $49.99.  No shipping charges, only sales tax.  The same software can also be found NEW at for $39.99 plus approx $5 for shipping.  I've never seen Walmart have a really good deal on ANYTHING.  Their employees are some of the lowest paid employees in our nation, so I wouldnt expect the greatest customer service skills from them.  Bait & Switch?  How so?
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#2 Author of original report

Bob it appears that this ripoff report has caused changes in advertising

AUTHOR: MickeyG - (United States of America)

Last week the ads had quicken and some other junk in them then get money back via the debit card route.  This week's ads have straight prices without the junk so maybe this is already a victory for the common people.  In the meantime attorney general report has been filed on the bait and switch so we will see what happens.  We are no longer using either Walmart or Sams
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#3 Consumer Comment

and when someone post on ROR

AUTHOR: The Outlaw Josey Wales - (United States of America)

magically bob from irvine will rebutt, actually we don't need bob from irvine or any other members of team rebutt
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#4 Consumer Comment


AUTHOR: Robert - (U.S.A.)

The other deals on product require purchase of useless products

Actually no they didn't(don't) require any purchase of extra items or rebates.  Not even the one.
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#5 Consumer Comment

been a while bob from irvine

AUTHOR: The Outlaw Josey Wales - (United States of America)

guess you must had the flu, butt not to worry kenny has been copy and paste all the I don't work for stacie
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#6 Author of original report

The other deals on product require purchase of useless products

AUTHOR: MickeyG - (United States of America)

Yes the price is close as long as you take the two other useless products and pay then some time in the distant future receiving a rebate that brings the price for the product and its useless breathern to the lower price.
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#7 Consumer Comment

That's not a great price..

AUTHOR: Robert - (U.S.A.)

I doubt there was a huge run on this "sale".  They are only about 2 cents cheaper than you can get at many other national retailers currently.  In fact if you buy it on-line from Walmart and use their site to store it is only $48.97 with free shipping and available today.

Perhaps you went too early and they didn't get them in yet(yes delays do happen).  But even if they had a huge run, or only had 1 this is hardly "bait and switch"

Magically they did have copies of more expensive versions
- Magically?  How about people just not wanting to buy the higher priced version so those remained on the shelves?  Or do you really think they hired Harry Potter? 

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