Report: #1049688

Complaint Review:

  • Submitted: Thu, May 09, 2013
  • Updated: Thu, May 09, 2013
  • Reported By: Talal — Carrollton Texas
    Web Orders
    Dallas, Select State/Province
    USA Walmart wasted my time and money Dallas Texas

Show customers why they should trust your business over your competitors...

We ordered a Platform bed from Walmart a month ago. We had asked them to ship it to the closest store so we could go pick it up since me and my wife were both working at that point. We rented a truck went there picked it up brought it home and opened it... it was CRACKED! anyway, understanding how it could happen we called walmart and they send someone over to pick it up and ship us a replacement. Now we waited for a week and nothing come so we called them again and they said that they delivered it somewhere in new york? seriously? we live in Texas and you send it to New York? They said we dont need to worry they will send it here another shipment, so we waited another week and called and they said that the shipment was damaged during the way and they will send out another one! SERIOUSLY? AGAIN ? The fourth time finally it was going to get sent here and instead of sending it to Carrollton, TX they sent it to Irving, TX then from there they sent it to our appartment complex to the wrong appartment number. Which is why the Fed Ex guy left it at the leasing office. We went to the leasing office only to see that the packaging was open and clearly the bed was damaged the wood was chipped off terribly. I am so DISAPPOINTED in walmart I will never do business with them again. I called walmart customer service all they did was put me on hold and said they will send someone back to pick it up and issue a refund in 3 - 5 days. That is totally un acceptable. I wasted all that time and money for nothing. Also the bed is heavy really heavy we live on the second floor i dont want to carry it all the way here its still in the leasing office and they wont keep it for 3 - 5 days i told walmart customer service to come get it tomorrow and they simply refused to do it. Screw walmart I am never ordering from EVER EVER again!

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 05/09/2013 03:44 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.