Complaint Review: Walmart.com - Internet
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- Author Not Confirmed
- Walmart.com Internet United States of America
- Phone: 1-877-968-6391
- Web: walmart.com
- Category: Cameras & Video
Walmart.com WALMART REFUSES TO HONOR WARRANTY internet
*Author of original report: Walmart.com will finally reimburse the camera price
*UPDATE Employee: Walmart does not do the warranty.
Show customers why they should trust your business over your competitors...
My daughter, Betzaida M. Roman, purchased one Kodak EasyShare M380 camera for $149.88 and a 2 year extended service plan for this camera for $19.88 via internet at walmart.com with ORDER NUMBER: 26774741***** with a Discover credit card. (07/18/2009)
The camera is broken by occasional use within the 2 year warranty limits. WALMART HAS REFUSED TO HONOR THE WARRANTY AFTER SEVERAL CALLS HAVE BEEN MADE SINCE JULY 20, 2010 FOR A REPLACEMENT OR REFUND.
This report was posted on Ripoff Report on 09/12/2010 11:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/walmartcom/internet/walmartcom-walmart-refuses-to-honor-warranty-internet-639879. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Walmart.com will finally reimburse the camera price
AUTHOR: Angel - (Puerto Rico)
SUBMITTED: Thursday, October 21, 2010
My daughter is waiting to receive the promised check by USPS mail. This is caused because of my insistence, the BBB help, and the Walmart acknowledgement of their mistake.
Thanks to Rip-off Report for being part of the decent media to help consumers.
The case is now closed pending for the promised check.
#1 UPDATE Employee
Walmart does not do the warranty.
AUTHOR: Ceadda - (U.S.A.)
SUBMITTED: Wednesday, October 20, 2010
Walmart does not service any product under the extended warranty. The extended warranty company does.
If your calling walmart to get service, YES, they will deny you. Call the number they gave you on your paperwork when you got the camera.
And yes, You are REQUIRED to have that paperwork. It tells you this several times at checkout.
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