Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #30847

Complaint Review: WarrantyUSA - Seattle Washington

  • Submitted:
  • Updated:
  • Reported By: Rosenberg TX
  • Author Not Confirmed What's this?
  • Why?
  • WarrantyUSA 1408 Fourth Avenue, Suite 300 Seattle, Washington U.S.A.

WarrantyUSA ripoff $1295.71 refused to pay promised refund if warranty not used Seattle Washington

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

In November 2000, I entered a contracy with WarrantyUSA for a warranty policy for my car. I paid $260 up front and gave permission for $79.67 to be charged each month for a total of 18 months. If I made no claims on my warranty, the full amount was to be refunded. The contracty also included emergency road service.

Several months after entering into the contract, I needed emergency road service the WarrantyUSA did not provide the service promised. I discovered in the process that they had made no arrangements with wrecker services in the the area to fulfill the contract.

I then tried to cancel the contract at that time (some time in 2001) and get a refund. I was told that I could only get a refund after all 18 payments had been made and THEN I could collect the refund IF the warranty had not been used.

On 10/16/01, the 11th of 18 payments was made. Three months later, on 1/4/02, the 12th of 18 payments was made and three days later on 1/7/02 the 13th of 18 payments was taken from my credit card account. After that no more withdrawal (charges) were made.

At this point, $1295.71 had been paid to WarantyUSA and NO service had been given.

On June 7, 2002, I contacted the company and they said that payments would be re-established in one to two months and that they would honor the contract to refund the money if the warranty was not used.

I now believe that the company plans to keep the $1295.71 and "call it quits", never honoring their contract or warranty. At this point, I do not want to give them permission to withdraw any more funds from my credit account.

Furthermore, since over 18 months has elapsed since the beginning of the contract and the warranty has not been used, I believe that they owe me a full refund of all moneys paid to them.

Mary Jane
Rosenberg, Texas

This report was posted on Ripoff Report on 09/23/2002 01:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/warrantyusa/seattle-washington-98101-2282/warrantyusa-ripoff-129571-refused-to-pay-promised-refund-if-warranty-not-used-seattle-wa-30847. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now