Shopper Discount And Rewards Orbitz/web loyalty released my Debit card information without my permission to Shoppers discount resulting in a 12.00 charge per month being withdrawn from my account for six months. Norwalk, Connecticut

Orbitz users BEWARE- Don't use a bank card to purchase tickets!

In March 2008, I booked a flight for my wife on Orbitz using my bank card. In December of 2008, I noticed that a debit of 12.00 was being withdrawn from my account every month by a company called Shopper Discount and Rewards. I do the majority of my banking online and this charge was small enough to slip below the radar.

I contacted Orbitz and asked if they sold my account information to Shoppers Discount and was told that I must have accepted some form of popup during or after purchase and they had no record of that transaction.

Calling Shopper Discount resulted in a rude and probably the most unpleasant experience I have ever had. I will not go into detail but when I asked for a full refund retro from March, I was put on hold and after 3/4 hour, I hung up.

This has been reported to the BBB. Yet another internet scam causing many hours of frustration, changing bank account numbers and wasted phone calls.

Ian
Merrimack, New Hampshire
U.S.A.