• Report: #1081813
Complaint Review:

wellington retreat

  • Submitted: Thu, September 05, 2013
  • Updated: Mon, December 08, 2014

  • Reported By: Traumatized more — West Palm Beach Florida
wellington retreat
west palm beach, Florida USA

wellington retreat owner false advertising for personal gain west palm beach Florida

*Consumer Comment: You Are Who You Are

*Consumer Comment: Thankful for Wellington Retreat

*UPDATE Employee: Correction to Notice of Lawsuit.


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If I wasn't still so afraid I would put my name to this. But I can't. You caused me more damage than I was when I came in. I trusted you. That was a HUGE thing for me to do. You're good at the front door marketing. But then you took advantage. You know it. I know it. I needed therapy - one on one. All you saw was dollar signs and a person who really wanted to get well. A person that absolutely has some mental problems. I do. And that's ok. Apparently not as socially acceptable as drug addiction though. 

You didn't help me. You made it worse. And cruelty from other people is part of my struggle. I took a leap of faith and trusted. And you played with mym head. You tried to break me down. To fit the only mold you know. It's a shame really. That you keep getting away with it. I thought about suinhg you, for medical malpractice. But apparently mental abuse doesn't count. I could I guess, on my own. I can speak and write as well as you - use big terms to further my business.

But frankly Im exhausted. Survival is hard when youre all alone. Being abused and frightened and discounted as a person who doesn't know themself only works with someone who is truly out of touch with their disorder. You promised to taylor my treatment to my needs. Then you realized that you couldn't. So you made me believe I am something I'm not, then scared me into staying. The purse was open and you just grabbed it.

I am trying every second of every day to overcome not only my despair that brought me to your so called retreat, but to overcome the damage you did to me while I was there. Damage that no one understands. Because I'm not just numbers 1 5 and 10 in your outdated DSM or whatever it is. I am me and I trusted enough to seek help and you almost destroyed that. Almost.

I talked to ro report's attorney about your subpeona. Nothing in my report was a lie. And maybe if I become strong enough I will tell you who I am so that when you sue me for slander I can counter. But honestly I just want to get better. I really do. But you know what? I'm even more alone now then I was when I came to you for help. And that's not a good thing. Hopefully you have a conscience. But I doubt it. I hope one day I can face you. Standing tall. Confident. Well. And before your self importance graces my presense I will walk quietly away. I hope.

This report was posted on Ripoff Report on 09/05/2013 03:12 AM and is a permanent record located here: http://www.ripoffreport.com/reports/wellington-retreat/west-palm-beach-florida/wellington-retreat-owner-false-advertising-for-personal-gain-west-palm-beach-florida-1081813. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

You Are Who You Are

AUTHOR: A Anonymous - ()


Name of Hospital: Putnam Hospital Center, Et. Al.

Patient's Name: V.D.G, Medical Record #******

Date of Admission: June 27, 1996

This is a Summary of Complaints about my treatment while involuntarily committed to Putnam Hospital Center (PHC) 6/27/96 to 7/25/96. While at PHC, I was primarily under the care of Dr. Robert A. Moran, but I also met with Drs. Duffy and Gordon.

SPECIAL COMPLAINTS AGAINST DOCTOR ROBERT A. MORAN. I consider Dr. Robert A. Moran's treatment as especially egotistical, arrogant, unethical and abusive of power. I perceived his manner as patronizing, contemptuous, disdainful, mocking and deliberately emotionally manipulative. Dr. Moran, often baited me into conversations he knew would upset me (e.g., how could I imagine I would win in court) and deliberately upset me the day before my court appearance by proposing a different psychiatric drug. I told him often that he was putting me under undue stress by refusing to respect me and to listen to my version of the circumstances leading to my hospitalization. I begged him to be compassionate and assign me to a different doctor. I begged him to be professional: report and find out the facts, don't rely on assumptions and ignorance. But he refused to respond to my requests. Eventually, through lies and manipulation of the inadequate system of checks and balances, Dr. Moran forced his treatment on me--including psychiatric drugs--causing me needless suffering, pain, and loss of dignity.

Reference the entire complaint here: http://www.oocities.org/vdgaines/complaint.html

Reprinted with permission.

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#2 Consumer Comment

Thankful for Wellington Retreat

AUTHOR: A parent thankful for Wellington Retreat - ()

I have read several reports critisizing the propram at Welleington Retreat and I would lie to comment on the extremely postive experience that we have had while our daughter has been a patient there for the past year.

Like many families that have loved ones who are suffering from addiction and alcihol deseases, we hold on to the hope that we will find someething that will "fix" this problem desease that has taken over our llves.  Wd live in constant fear that they are going to die unless "we" find the right program for them, the right doctor for them, the right therapy for them.

Our daughterhas spent the better half of her life under the influence of drugs and alcohol and had gone through countless detox's and attending several abuse programs for many years with the same resut: relapse.  We had just about given up hope when we were referred to Wellington Retreat a year ago.


Has it been smooth sailing for her and our family, absolutely not, but Wellington Retreat did something for our daughter and us that no other program had offered, and that was the opportunity to learn how to be effective supportos of her recovery in place of the "loving enablers" we had become. 

The more we learned about this terrible brain dysfuction and the best strategies that we as parents could utilize, the better chance our daughter had for recovery.  We turned the responsibility for her recovery over to her.  We had learned that when you"enable you disable". However we learned that just saying it would not be enough.  Believing it and practicing it on our part would be just as hard as the recovery work our daughter was being asked to do.

Our daughter left treatment numerous times but returned each time of her own will.  In the past we would promise many things to get her to engage in theraoy but each time it lasted only a short time.  But each time that she left Wellington something good happened.  She learned that "we" would not provide a safety net for her as we had done in the past.  This took a long time for her to "believe" since we had always rescued her. 

We learned all of this from our healthy involvement in the program that Wellington has designed.  The Family Weekend seminars, the weekly support calls with other family members, and our own support program at Al-Anon have provided us with the tools that will best support her recovery as well as our own.

I have read several negative comments about the program which I attribute to the frustration and anxiety that is such a part of these deseases.  We sometimes expect others to fix the problem in our lives without doing the work that it takes to make permanent changes within ourselves.  These desease's are not easy to address.  It is hard work.  I have found, as have the countless people that we have come into contact at Wellington, that this program offers the best opportunity for recovery for our loved one's that are there.

How is our daughter doing you might ask?  Here is a brief summary:

She is working full time(which she had not done for over 10years.  She attends weekly support groups and attends AA meetings and has the support of a sponsor. She lives independently and supports herslf for the first time ever. And the best news is that she has reconnected with her young son and has spent quality time with him, which he needed so badly.

We attribute all of this to the sensible plan developed by the staff at Wellington Retreat.  The team is the core strenght of this program.  They make it possible for our loved one's to live a healthy life and provide us with the tools we need to best support them. 


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#3 UPDATE Employee

Correction to Notice of Lawsuit.

AUTHOR: Timothy P. O''Neill - ()

The case citation in the "Notice of Lawsuit" in this thread  is incorrect.  The correct case citation is as follows.  

Case number 502013CA012882XXXXMB WELLINGTON RETREAT INC V MARK GINDLESPERGER  and John Does 1-3         

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#4 REBUTTAL Owner of company


AUTHOR: Timothy P. O''Neill - ()

Please take notice that Wellington Retreat ("WR") and Dr. Robert Moran (MORAN) have initiated an action in the Florida Circuit Court, in and for Palm Beach County entitled  WELLINGTON RETREAT V. MATTHEW MADER and John Does 1-3; Case No. 502013CA014292XXXXMB  due to allegedly false statements made by you (the "Action"). In the Action, WR and MORAN seeks to subpoena the records of Xcentric Ventures LLC for your contact information and any other messages that you have posted on the website Rip Off Report, www.ripoffreport.com, under the  pseudonym "Anonymous" or any other pseudonym or name, about WR or MORAN , to the North Palm Beach Office of Cohen Norris at: 

Cohen,Norris, Wolmer, Ray,
Telepman & Cohen

712 U.S. Highway 1, Suite 400
North Palm Beach, FL 33408
(561) 844-3600
(561) 842-4104 (Fax)

Email: tpo@fcohenlaw.com

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