WELLS FARGO BANK ripoff West Des Moines Iowa

I am a traveling nurse and returned home to Idaho at the end of July. I made a change of address along with notifying my creditors of the address change because of previous problems I had encountered with getting statements on time.

I am almost 100% sure that I had sent a change of address on my statement to Wells Fargo. Also my mail was to be forwarded to my home address.

When I got back to Boise I started working again back with my previous employer. I was keeping very busy keeping up with everything. I did not recieve any statements from Wells Fargo Bank, which I had been recieved previously from a California Branch. And I didn't realize that I was not recieving any until either late October or early November. Actually it had crossed my mind a few times, but I'd forget. Then I finally recieved a forwarded letter from the address in California. This was the first time I had recieved anything. I called immediatly and was told they did not have the new address.

If I actually did not send in a change of address the statements would have been forwarded. And this went on for some time. The rest of my mail had been forwarded, so why would this not?

What has happened to me is, I have not only been charged late charges, but also overlimit fees, $35.00 each, for more than one month, plus they have destroyed what my credit rating, causing other credit companies to raise interest rates. I had two accounts with them. They closed the accounts (praise the Lord).

I made phone payments, as much as I could, and have just sent in the rest of the due payment. They are calling and harrasing me, being very rude before the payment was even due.

I can not believe they sent any statements or they would have at least have been forwarded. Especially when there would be two statements sent each month.

Believe me they will be paid off ASAP. And I will disacourage anyone from ever doing any business with them as long as I live.

I was told they had some problems in California in regards to computer tampering or theft which affected many people and it ended up hurting their credit ratings. Is this true? I wondered if they keep the portion of the statement which is sent back with the payment, because I am sure I sent the change of address to them on those statements.

As you can imagine my credit is really screwed and you know what other companies will do to me.

I am workiing really hard to get rid of my debt and am the only support of my family. I have two daughters in college at this time, which I'm paying 100% of the cost. There are only so many hours in the week.

Another thing Wells Fargo does is if you pay an extra amount, in the next statement they will tell you that you don't have to make a payment that month. But if you are near the limit of your account, the next month they charge that over limit fee.

Also, when I was in California in Sonora I opened a checking account with them because the bank I use in Idaho does not have any banks in California. I ddeposited my pay check into the account, then found out that they out a hold on my check for five or six days. It took calls from the Bank of America and the nurse travel agency I was with after four days until I could acess my account.

I just want to be free from these people and never deal with them as long as I live. And it makes me very happy they are not allowed to finance any home mortgages in California.

I don't know if there is anything I can do except get them out of my life forever. At this time they are calling my home threatning to send this to a collection agency and garnish my wages. And the payment is not even due yet!!!

Susan
Boise, Idaho
U.S.A.