Complaint Review: WESTERN UNION
WESTERN UNION Double Charged for one transfer Internet
I am stationed overseas and my family member needed money to pay a bill. So I decided that sending money via Western Union would be a great option. Being that I work long hours and limited access to phones, I thought that my best option would be to send funds via the internet. After setting up an account and successfully sending the transfer, I decided to check my bank account(which is a habit). I noticed that Western Union had charged me twice for the same transaction. I then called the Western Union rep to notify them of the bogus charge. To make a long story short, the representative basically told me that she could not see where they had charged my card at all. I told the rep that I was looking at my bank statement and that I also had a pick up confirmation ant that it would be impossible for them to NOT charge my card and have a successful pick up confirmation. I feel disgusted because whenever you utilize a service such as Western Union, you instill trust in their ability to not rip you off. This is the first and the last time that I will ever use western union. I just want to make people aware that they should watch out for this. Obviously there is a problem with thier internet transactions. So comsumers be aware.
This report was posted on Ripoff Report on 12/30/2009 07:12 AM and is a permanent record located here: http://www.ripoffreport.com/reports/western-union/internet/western-union-double-charged-for-one-transfer-internet-547338. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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