Westgate Resorts Westgate Orlando, Westgate Lakes Resorts, Westagte Palace Timeshare ripoff, illegal collections, scams Orlando Florida

 My husband and I agreed to purchase a timeshare from Westgate Palace in April 2012. The first couple of months, everything went well with our monthly payments. However, he lost his job and we missed a few payments. Wetgate sent our account to a "collections" company called ICA - which is really a subsidiary of Westgate. After 7 months of harrassing phone calls, 6-10 a day - we were able to try and get the account back on track.

I called and spoke with a rep of ICA who told me that we were in arreas $303 and of that amount $187 was due to Westgate and the rest ($116) was collection fees due to ICA. They charged us $46 in collections fees and $70 in LATE FEES!! Our account is assessed $10 a month in late fees (WHILE IN "COLLECTIONS")  and the rep said this will continue until we bring the account current!

I argued with the rep for over an hour telling them that they can not charge late fees on accounts that had been sent to collections, however, Westgate tucked this small bit of unsavory information deep in your contract. THEIR collection company can charge you for trying to collect!!!

This company is a scam and was unwillinG to work with us even after we made it known that we wanted to bring the account current, but paying $116 in fees on a balance of $187 should be against the law!! In addition to that, they told us that we could settle the account that day for $795 - the kicker is the cost of our vacation was ONLY $750 and we had already paid $250!! Our balance should have been around $550!!

This company is a scam and I do not recooment anyone purchase a time share from them at all!! I wish we had done our homework first!! We would have loved to work this out, but they are being ridiculous and rude and unwilling to help!! I will be reporting them to every agency that I can!!

BE SMART!! DO NOT USE WESTGATE OR ANY COMPANY REMOTELY ASSOCIATED WITH THEM!!