Willywalt.com - Willy Walt - Willy Walt Printing Services Not a good business to work with. The owner is a jerk and wont take care of you if an issue arises. They also get so much business that your order/time isnt valuable to them. RIP OFF RIP OFF!!!!! st petersberg, Florida

Joey,

 

I understand there has been a situation that has occurred due to mis-communication. When we spoke, I told you I could place my order with another vendor within my time frame for delivery but I wanted to give you an opportunity to have the order as you worked so hard to get my account. And I appreciate it very much.

 

In offering you the job, it was understood that you could actually do the job within that time frame and cost. So I eagerly ran to the bank and back to make sure I had my order in my 6pm your time as I was instructed. I made that deadline, sent the order, got the proof, approved it and then received a call from Erica. Stating the job couldn't be done in that time frame unless I upgraded the shipping. I declined. Because I was told by you I was ok.

 

Quickly she stopped the sale so that I may place my order with my other vendor. Great idea in theory, not practical by any means for me. Why? Because they hold those funds for 7 business days and then release it. Now I am a very small business, single mother getting by. If I had a big bank account to cover this for 7days I would be ok. But I don't. which means something that is time sensitive will have to be pushed by a week. That's very bad for me. Like loose my client bad, all over a misunderstanding that trickled down.

 

I attached my bank recipt from after i made your withdrawl. notice theres just enough for one more order? So i cant just go place the order elsewhere, I am now either stuck with you or screwed. Refunding  it back messes it up and compermises my client agreements, my sched with workers and is a loss. I am showing you this so you can see what I am looking at. A mess!

 

I am very frustrated with this outcome, but I am also a smart business person. It's easier to compermise with you... get the order shipped and pay a little more.... than it is to take the job somewhere else, get my refund and not use you again. Mistakes happen for all of us. All I care about is my clients needs and the agreement I made with them. Please do right by me and do the same. I will pay for 1/2 the shipping upgrade. If i remember its $100? Lets get this job out and move onto the next.

 

I have to have this order ready for distribution by Friday Oct 16th and it would mean so much to me if we could just fix this and move on. 

 

 

Their response:

 

We discussed turn around time and shipping time well before the order was placed. That order no longer exists. There is nothing that I can do at this point.

Sincerely,

Joey Richmond
888 468 9258
http://WillyWalt.com

 

Apparently they have so much business that my order and my business mean nothing.  The owner wouldnt talk to me or try to fix it. Instead I was told to take my business elsewhere.

 

DONT USE THEM!!! If you are looking for peace if mind, use printplace.com. Their cost is less and no problems.