Complaint Review: Wirefly - Internet
- Wirefly Internet United States of America
- Phone:
- Web: https://www.wirefly.com/ecommerce/c...
- Category: Cellular Phone Companies
Wirefly False advertising Internet
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Monday I purchased a phone and paid for overnight shipping. I was told I would receive it and have it activiated and my contacts transfered by Tuesday afternoon. Tuesday I got an email saying there was an error and they needed to talk with me before changing my plan. I contacted them and was now told all they needed was a voice confirmation from me. I had done this yesterday muiltiple times with mulltiple people.
I had spent over an hour on the phone with them Monday and was now no further along than I was before I had even contacted Monday. So now I was agreeing to let them try again.
It is now Thursday morning and I have my phone but can not get anyone to help transfer my contacts. I spent two and a half hours last night with their 24/7 customer support. I was given phone numbers that had been disconnected, numbers that were recordings, chat with people who new less than I did and people whose english skills were limited.
After reading other complaints I guess I need to change credit card numbers and delete accounts. They are nothing but ripoff bs. Be careful as I have already spent over 8 hrs on this. Not a good choice!!
This report was posted on Ripoff Report on 01/31/2013 05:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wirefly/internet/wirefly-false-advertising-internet-1006535. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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