• Report: #399230
Complaint Review:


  • Submitted: Mon, December 08, 2008
  • Updated: Mon, December 08, 2008

  • Reported By:Maumee, Ohio
Internet India

Wirefly.com wasted 30 min. of my time before asking for my SS# to close the deal. which I refused Internet

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After spending 30 minutes ordering phone & service thru this ATT service provided, the last thing they asked me for was my SS #. I explained that it was just common sense not to give it out over the phone as I did not really know who I was talking to nor did I know what they were going to do with it after using it for a "credit report".

The Indian lady I talked to ordering the phone was very nice and somewhat efficient, but the Indian "manager" she referred me to after my refusal needed more training. He said they had been asking for SS# for 5 years. So what? They obviously had had many refusal, yet they had not come up with some work around.

When I finally ordered from ATT direct they are happy with just my last 4 SSS # digits. Of course wirefly.com is free to conduct their business anyway they want to, however since it is certainly a sticking point with most people wirefly should be upfront and tell people that they will have to give their SS # if they want to place an order. This would save not only me the time I spent but also their own operation would be more efficient. (Unless they know that most people end up giving the # as they have already spent so much time.)

Either way wirefly.com has no INTEGRITY to be upfront & forthright!! In fact if they cannot solve such a fairly simple problem it makes one think twice about doing business with them at all - i.e. dumb companies do dumb things!. Unless of course they are using the SS # for some other nefarious purpose that makes it pay off for them to lose the time in the unsuccessful sales.


Beware wirefly.com
Maumee,, Ohio

This report was posted on Ripoff Report on 12/08/2008 02:55 PM and is a permanent record located here: http://www.ripoffreport.com/reports/wireflycom/internet/wireflycom-wasted-30-min-of-my-time-before-asking-for-my-ss-to-close-the-deal-which-i-399230. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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