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Ripoff Report | Woodforest National Ba Review - Marshall, Texas
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Report: #1198612

Complaint Review: Woodforest National Bank - Marshall Texas

  • Submitted:
  • Updated:
  • Reported By: ThatWoman — Texas
  • Author Not Confirmed What's this?
  • Why?
  • Woodforest National Bank Kroger Marshall, Texas USA
  • Phone:
  • Web:
  • Category: Banks

Woodforest National Bank Lenora Reed (((REDACTED))) Manager Marshall Texas

*Consumer Comment: What

*UPDATE Employee: Woodforest Customer Service

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 The manager at the Kroger location is (((REDACTED))), and will question you as to where your money is coming from and what you're doing with it. It's none of her business unless I'm bringing in large amounts and doing things that are questionable. She even asked the gentleman next to me if he was a legal resident, and if he had a green card, and a social! That too, is none of her business. Besides, don't they gather that information when you open the account? He was extremely embarassed by her questioning! I was embarassed for him! They need to get rid of this (((REDACTED))) woman and replace her with that sweet young lady that used to manage it, but I hear she left the company.

This report was posted on Ripoff Report on 12/31/2014 09:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/woodforest-national-bank/marshall-texas-75670/woodforest-national-bank-lenora-reed-redacted-manager-marshall-texas-1198612. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

What

AUTHOR: Stacey - (USA)

POSTED: Friday, March 27, 2015

 How is that any of your business if she asks another customer questions??? Maybe that is company policy!  How do you know that is not??  SO how is this a ripoff?

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#1 UPDATE Employee

Woodforest Customer Service

AUTHOR: Woodforest Customer Service - ()

POSTED: Monday, January 12, 2015

We apologize for such a difficult experience.  We would like to look further into your situation.  If you’ll send an email with your contact information to CustomerAdvocacy@woodforest.com, we will get in touch with you.

 

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