Complaint Review: www.reservations.com - Internet
- www.reservations.com Internet USA
- Phone:
- Web: www.reservations.com
- Category: Lodging
www.reservations.com Useless Charges Added By Stealth Internet
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Just as others have reported, I was charged by stealth as follows: I was looking to book a hotel in a hurry and clicked on a link that looked just like the site I had used to book directly with the hotel previously. When the charges appeared and the hotel tax was $33 and change, I thought "Hmm, that seems high" but as there was nothing to be done about it, I was expensing it anyway, and I needed the room, I submitted my order. The first strangeness was that I never received an email confirmation. The second was that when I tried to get my bill for reimbursement upon checking out, the hotel informed me that I had booked through Expedia, when there had been nothing to indicate that I was using Expedia while making the reservation. This created an additional problem because I then had to track down my bill, and when I called Expedia to get it, the charge was about $15.00 less than the amount that had displayed when I submitted. So I checked the credit card I had used to discover that there was a separate $14.99 charge from "www.reservations.com," no phone number to call, no explanation of the charge. This is a ripoff of the first order.
This report was posted on Ripoff Report on 11/13/2015 10:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wwwreservationscom/internet/wwwreservationscom-useless-charges-added-by-stealth-internet-1267740. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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