Complaint Review: WYNDHAM HOTELS -
- WYNDHAM HOTELS United States
- Phone:
- Web: www.wyndhamhotels.com
- Category: Hotel, Hotel REservations, Lodging, Motels
WYNDHAM HOTELS Wyndham Hotels, Wyndham Rewards, Super 8 Motel, Super 8 Hotel Took my money and never refunded me. Said it was not their responsibility (I have proof I canceled my reservation)
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I booked at SUPER 8 through WYNDHAM website - www.wyndhamhotels.com
I canceled my reservation and received email verification.
I was still charged 10 days in advance. (Same day I canceled)
I contacted both WYNDHAM & SUPER 8.
SUPER 8 never replied.
I figured the charge will just drop off from 'pending' & that would be it (since SUPER 8 never replied)
Well, 3 days later the charge went through.
I contacted WYNDHAM again and I was told that they cannot help and it must go through SUPER 8.
I explained I tried to no avail and was told again from WYNDHAM that they are not responsible and to contact SUPER 8.
I MADE THE PURCHASE THROUGH WYNDHAM - they are taking zero responsibility.
I tried SUPER 8 a third time & .... NOTHING!
I contacted WYNDHAM to alert them and they passed the responsibility again, but this time they said they would contact SUPER 8 & promised me a reply ASAP.
Well ...
5 days later and 8 more attempts to contact SUPER 8 and not a single response.
I even offered to move the reservation to another date and ... NOTHING.
I contacted WYNDHAM one last time and was told that it is not their responsibility.
Meanwhile I booked through the WYNDHAM website because the WYNDHAM name is supposed to be reliable, but they refuse any/all responsibility for their hotels.
This report was posted on Ripoff Report on 08/13/2018 10:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wyndham-hotels/wyndham-hotels-wyndham-hotels-wyndham-rewards-super-8-motel-super-8-hotel-took-my-mone-1456362. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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