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Report: #1097218

Complaint Review: xlibris publishing - bloomington, Indiana

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  • Updated:
  • Reported By: sybil j howe — hollis Maine
  • Author Not Confirmed What's this?
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  • xlibris publishing 1663 liberty drive bloomington, , Indiana USA

xlibris publishing pursued me to the point of harrassement until I agreed to sign on with them for thier" specil offer of publishing 2 books for the price of 1. Disfunctional, cost me twice the price and my manuscript looks like a preshooler typed it . Terrible experience. Never give them your credit card bloomington, Indiana

*REBUTTAL Owner of company: I have had the same results

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 this company pursud me to the point of harrassement to sign on with them, promising a 2 for 1 special to publish my books.  Too many errors to report here and they refused to correct them unless I paid additional money. Very pushy about adding on additional services , always wanting your credit card info.  Very rude customer service. Insulting at times. I cancelled thier "marketing package of 3000$ " only to have them harrasse me continuously to pay any way. Averaged 5 to 7 calls daily to late in the night.  No one seemed to know what the other xlibris staff were doing. Got several phone calls from different staff asking me the same question. Most annoying. Argumentive staff.  Total lack of respect or courtesy.  They should all be fired!

This report was posted on Ripoff Report on 11/05/2013 05:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/xlibris-publishing/bloomington-indiana-47403/xlibris-publishing-pursued-me-to-the-point-of-harrassement-until-i-agreed-to-sign-on-with-1097218. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

I have had the same results

AUTHOR: KarlW68 - ()

POSTED: Friday, November 15, 2013

 Hi i signed up with Xlibris in 2011 and was promised everything.Things have gone bad to worse in that they lied about the costs of publishing and now are pocking all of the royalties earned from my two books.I'd like any fellow authors to join me in filing a class action lawsuit against them as it is unjust to have a company ripoff the work done by others.

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