Report: #462493

Complaint Review: XLN Telecom

  • Submitted: Thu, June 18, 2009
  • Updated: Thu, September 17, 2009
  • Reported By: London Other
  • XLN Telecom
    United Kingdom

XLN Telecom I was the unfortunate victim of the XLN Academy Vauxhall london United Kingdom

* : helpful Steven (not Steven Punn)

* : Why apologise?

* : An apology

Show customers why they should trust your business over your competitors...

I was the unfortunate victim of XLN's academy training' too. Are they allowed to do this by law? - They'd make you go out and get contracts - at least 2 a day (although the minimum requirement goes up to 3 in your third week of the academy training') and if you fail to do this you are fired instantly on the spot! XLN's director Christian has a right hand man named Steven Punn who runs the academy which is based in Vauxhall, London. He makes you feel like you are worthless and does not even acknowledge or look at you if you fail to get his contracts.

None of us were paid for the training or the contracts; in fact they only pay you 100 pounds in your third week to cover the cost of travel and food - this works out as 10 pounds per day for travel and 10 for food! This amount never goes up in terms of pay and you are promised to become a concessions after 8 weeks of training. The reality is that, as with all pyramid scams, you are left having to go out on the field for this sales operation even after your full 8 weeks of training and even then do not get any pay till you build your team' and trust me, building your team is impossible. I mean, would you really stick around for 8 weeks only to have the people above you benefit from all the money and you getting stuck on 100 pounds per week if your lucky?!

Steven Punn may claim to have made his millions through this scam but the truth is it's easy to make millions when you're sat at the top of the pyramid and lack any morals or values when it comes to being a hard, cold-hearted sales mob! I'm glad I left this so called job, many of the people I met in my situation have all left, and now have greater successful jobs, with paid training (what a shocker!)

I thought I'd mention here also - Steven Punn insists that in this economic climate (the recession) we are very unlikely to get a job or even make as much money as XLN supposedly promises, which is ironic seeing that he CLAIMS we are self employed when working for XLN. If that is the case, then how come NONE of us were given ANY of the commissions earned for each of our contracts? I alone got XLN around 15 contracts and only got paid 100 pounds each week (for the 4 weeks I was there) and this, as I've mentioned above, was for food and travel only!!

Everything they tell you is a lie! You NEVER make it to the concessions let alone franchisee stage and the person named Amanda who has put up a post stating she is a concessions could just be a mole I say this because when I was in my 2nd week of the academy, also known as the firewalker week, Steven Punn himself printed out one of the reports and handed out copies to us asking us what we thought of the negative things others were writing. Clearly is he was telling us the truth about becoming concessions then he wouldn't have bothered printing or asking our opinion.

He wanted us to suck up to him and make him feel better, when someone pointed out something about a pyramid scam he said, what is that, I've never heard of it! How ironic! I hope he sleeps well at night knowing he has manipulated people into believing all the rubbish and the lies he told us about himself, as well as the academy and how he's the only person in the world we should feel sorry for because he's had it soo hard, oh, boo h*o!!

United Kingdom
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 06/18/2009 05:00 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals



helpful Steven (not Steven Punn)

AUTHOR: Ali Baba - (United Kingdom)

Having read the reports on this website, I contacted XLN today and spoke with Steven (not Steven Punn); he mentioned the job is direct sales (face-to-face) and said the company had problems with their previous structure, which is why they have re-structured their programme. Steven was straight-forward with his answers and understood my concerns about the academy.
I did not discuss information about Steven Pun (found through these reports and searching on Google) because my main was to discuss my concerns and not to bad-mouth.

Respond to this report!


Why apologise?

AUTHOR: ToryTory - (United Kingdom)

Christian, you know it continues to happen and have done nothing about. 
Respond to this report!


An apology

AUTHOR: Christian Nellemann - (United Kingdom)

It has been brought to my attention that some people may have been unfairly treated by some of our field sales franchisees.

If this is true then this is completely unacceptable to me and to XLN.

I want to make it clear that inappropriate people management has never been tolerated within XLN and never will be tolerated. I also want you to know that we have reviewed our field sales operation and have completely restructured it, so that we are now only using experienced people orientated trainers and managers, recruiting only experienced field sales staff and reengineering the recruitment, training and sales processes so that the whole team can feel informed and fairly valued.

We appreciate very much the feedback we have received from people who feel they have not been properly treated by the old training process.

As a responsible company we treasure our staffs that are the backbone of our organisation. We would never do anything to disadvantage them.

I would like to make it clear that my door is always open to anyone who has any concerns about XLN and if anyone has any specific complaints about how they have been treated then please feel free to contact me in writing at XLN Telecom Ltd, The Brewery Building, 69, Bondway, London SW8 1SQ or by email

I especially want to hear if someone feels they have not been properly paid for the work they have carried out. If this is the case then I will personally make sure this situation is rectified.

XLN is a very successful company which has grown hugely over recent years because of the efforts of its staff who are properly and promptly rewarded.

XLN has an excellent reputation in the telecoms business, a reputation which has been hard earned and a reputation that XLN is determined to keep.

Very truly yours,

Christian Nellemann

Founder and Group CEO

Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.