Report: #1053516

Complaint Review: Xpress Financial Services

  • Submitted: Fri, May 24, 2013
  • Updated: Fri, May 24, 2013
  • Reported By: Lorraine — Rhinebeck New York
  • Xpress Financial Services
    3350 SW 148th Ave.
    Miramar, Florida

Xpress Financial Services Rip off, possible identity theft Miramar Florida

*REBUTTAL Owner of company: Xpress Financial 3350 SW 148th Avenue Miramar Fl 33027

Show customers why they should trust your business over your competitors...

I wish that these reports has existed before my experience with this company.

On March 23, 2013, I received an email saying that I was approved for a loan and that once my identity and income was confirmed, my loan would be funded. This email included a PDF file that had several pages that I needed to sign and what proofs I needed to send, which I did.

On March 25, 2013, I received an email saying that my application for a loan of $10,000.00 has been fully approved subject to payment of your security deposit in the amount of $820.68. I paid that amount via Green Dot MoneyPak (as they required) on March 29, 2013. When the loan was not deposited into my account (I had chosen direct deposit) by Tuesday, April 2, I called the company. 

When I finally reached someone, I was told that I needed to send another 410.34 and then my loan would be fully funded. I was told that I would receive both my deposit and the cost of the MoneyPak back after 6 months of on-time payments.

I was able to send this amount on April 4, 2013. Once again I used GreenDot MoneyPak as they told me to. Funding is supposed to occur in one to two business days.

On April 11, 2013, I sent an email to asking why I hadn't received the funds. I also called the company several times and left voice messages. I was never called back. On the few occasions when I was able to talk to someone , I was always transferred to "Funding", but never got through to that department (the call was never answered).

Today is May 24, 2013 and I have still neither received the loan, an explanation of why, nor a refund of the money sent.  

I have closed all of my bank accounts and opened new ones as well as putting a fraud alert on my credit reports.

I am out over $1,000 


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#1 REBUTTAL Owner of company

Xpress Financial 3350 SW 148th Avenue Miramar Fl 33027

AUTHOR: Xpress Financial - ()

Re; Xpress Financial 

Address: 3350 SW 148th Avenue #110 

              Miramar, Florida 33027 

(P) 866.688.6608

           Xpress Financial is the leading provider of unsecured home improvement loans nationwide, we are located in Miramar FL we have been in business since 2001 are consumer rating is A++. Xpress Financial Inc. Miramar FL is no way a part of "Xpress Financial Services inc" a pay day company. Xpress Financial Inc. policy is, we at no time require up front money on home improvement loans. All of Xpress Financial inc Miramar FL loans and products are No Money Down Loans. All loans are approved and are funded after the work has been done on the consumters home by a licensed contractor and Xpress Financial confiems with the customer the the job is complete  and satisfactory by a verifaction call to the home owner. website 


Please ripp off correct this incorrect information as it is a cross file nad is listed on the worng company 


Xpress Financial Inc





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