• Report: #958919
Complaint Review:


  • Submitted: Tue, October 23, 2012
  • Updated: Tue, October 23, 2012

  • Reported By: Waterloo — Dothan Alabama United States of America
3535 Colonnade Pkwy North Internet United States of America

YP.com AT & T Advertising Ad Lost in Cyberspace Internet

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I was promised that my website would be showing up on page one in the major search engines within 30 days for my keywords.  After I prepaid about $400 and 5 motnhs had passed my website was still no where to be found.  I was then told that my URL was too long.  I had to buy a shorter URL in order for their services to work. Yet, another month and it still would not show up anywhere. They knew it had not been working for the 5 months, and I have voicemail recordings of this admission that it was not working even after I bought the shorter URL.  However, they kept billing me almost $300 per month for the entire time. When I threatened a lawsuit, they gave me partial credit of approximately $500 and kept billing me.  I had demanded cancellation and a full refund because it had never worked and still was not working.

Today I received notice they plan to begin collection action against me.  I appeal to all business men and women.  Do not buy advertising from these crooks.  I also found another local business that was done similar by this company.  Their ads never showed up online as promised, but the bills kept coming.

This report was posted on Ripoff Report on 10/23/2012 02:02 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ypcom/internet/ypcom-at-t-advertising-ad-lost-in-cyberspace-internet-958919. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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