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Report: #1258004

Complaint Review: Zip Away Travel - Internet

  • Submitted:
  • Updated:
  • Reported By: Miguel — Hurst Texas USA
  • Author Confirmed What's this?
  • Why?
  • Zip Away Travel Internet USA

Zip Away Travel All State Promotions Consumer fraud / ripoff Unknown Internet

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In June of this year I purchased a vacation package from Zip Away Travel. The package was to include: 3 day 2 night San Diego Vacation with airfare for (2) adults.

The cost of the package was $320.00, then I there was an additional charge for $69.00 per person ($138.00) Total cost of the package was $458.00.

I paid these amounts with separate electronic checks made to "All State Promotions". Payments needed to be done before the "activation" could be sent via e-mail.

On June 5, 2015 I received an e-mail from "customerservice@zipawaytravel.com", they provided contract number and some information. Contract ID#23030650, ID# Package code ZAT-413.

They also provided "Contact Customer Service" phone 877-235-3321.

They also indicated that if the "activation" was not received the number to call is: 800-861-7313.

I waited 14 business days, as it was recommended then called both of these numbers. After waiting a long time for response a recorded voice responded saying something like "Thanks for calling the travel center please hold". No humane voice ever came to the phone.

 

This report was posted on Ripoff Report on 09/29/2015 04:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/zip-away-travel/internet/zip-away-travel-all-state-promotions-consumer-fraud-ripoff-unknown-internet-1258004. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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