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Ripoff Report | Hebeos Review - Hebeos they sent me a torn broken
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Report: #1510880

Complaint Review: Hebeos -

  • Submitted:
  • Updated:
  • Reported By: ECM — Escondido CA United States
  • Author Confirmed What's this?
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  • Hebeos China

Hebeos They sent me a torn broken dress and refused to refund even though it was within return policy and they admitted it should be tailored

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I ordered a wedding dress from them and when it got here it had holes in it and was a complete wreck. They say they have a 7 day return policy that says  "You are qualified to get a full refund if your items are defective, damaged or mis-shipped."

They refused to return my money even though they admitted it was defective and I should take it to a tailor. They are liars and they don't do any kind of quality inspection. I ended up just going to a David's bridal and getting a new dress. I never got my money back from them they are horrible people. 

This report was posted on Ripoff Report on 08/11/2021 09:39 AM and is a permanent record located here: https://www.ripoffreport.com/report/hebeos/sent-torn-broken-dress-refund-1510880. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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