Trusii Wellness Program Services, LLC Charged my Credit card, Never delivered the product, never issued the refund Davie Florida

I put the order for trusii on July 23 2019 and did not receive the product until October 2019. Despite contacting trusii multiple times on Facebook, email, phone calls, Trusii would not respond at all, or Jeff Taraday from trusii will respond "I will look into this for you". 

Upon being neglected and not having received the product for 3 months, I  started a dispute with the credit card company.   I intend for trusii to refund the money paid for a product that was not delivered on time, But as per my credit card company, they have just ignored the refund request.