Accurise, IMC Capital THIS COMPANY IS A BIG SCAM!! DO NOT TRUST THEM! Los Angeles, California

Dear Accurise Customer Service Manager,

You actually have customer service at Accurise? I am really shocked to hear this. After discovering that your company has been charging me a monthly fee, I attempted to contact someone at your company by phone. No answer. Then I attempted to email. Answer--I can't help you because you didn't leave your name in the email. You have my email address on file--figure it out.

Since that time, I have called numerous times and have only once been able to reach a representative. That representative couldn't help me because I needed the support division. Whatever!!!!!

Your company has taken money from my account without my permission. When I originally spoke to a representative, I was told to pay X amount of money for services. If I wanted additional services, it would be $79.99. Guess what? I did not request additional services and did not authorize you to take additional money from my account.

I am going to talk with my bank about getting my money back. If need be, I will talk to an attorney.

For instance this one - http://www.ripoffreport.com/credit-debt-services/accurise/accurise-imc-captiol-stealing-5ca3a.htm

This report has tested positive for a high level of Shill/Lackey activity.  Please read with scrutiny. Have a nice day.

To whomever that has read my report,

  I was very disturbed about the way I was being treated by this company because I had fulfilled my obligations and they had wanted to renege on their part. However I spoke with Mr. Dean Cox and he is the guy you would want to talk too. Without disposing of too much of his company information, he did tell me that he was having problems with the agent that handled my case at first. But now he has rectified all my complaints and has put his company back in good graces with me. He stepped up to the plate and did the right thing. I am so appreciative of Mr. Cox for doing this.

I'm Melissa Scott, Director of Customer Relations at this company. We have a very flexible and strong policy in refunding our members' funds back if we do not provide the results that were noted in our customer agreement.

While we would not want to dignify unfounded comments such as the one above, we do want to ensure that getting information on cancellations or refunds just takes a moment by calling our support line at 1-888-410-3807. For those writing in on this site, or those concerned about their own cases, feel free to contact us immediately. We will be happy to work with you promptly and effectively.

As far as any BBB affiliation is concerned, our company does not advocate any association to their organization. In recent months, they have come under much scrutiny that we would not like to be part of. You may read about it here: http://articles.latimes.com/2010/nov/19/business/la-fi-bbb-ratings-20101119

We will continue to help thousands more with their financial futures. We trust that our record, strong customer base, and our certifications will paint a more accurate picture of how we truly operate our business.

Regards, 
Melissa Scott
Director of Customer Relations